Retail Assistant

Avoca Ireland; Leinster; On-site; EUR 26,000 - 34,000; Full time

Benefits offered by this job

Pension

Professional development

Wellness programmes

Employee assistance programme

Referral bonus

Family friendly policies

Cycle to work

Staff discount

Subsidised meals on shift

Job summary

Avoca Kilmacanogue is hiring Retail Assistants for full-time and part-time roles with immediate start. You will deliver high standards of service, maintain branding, and manage stock and POS operations.

The role emphasizes friendly, efficient customer interactions, attention to detail, and teamwork in a busy, welcoming store environment with opportunities for progression.

Qualifications

• Outstanding interpersonal and communication skills.
• A keen eye for detail and strong merchandising skills.
• Experience in a similar role.
• Excellent timekeeping.
• The ability to work well under pressure.
• The capacity to use your initiative whilst working as part of the team.

Responsibilities

• Provide exceptional customer service to maintain Avoca's brand standards.
• Keep area well merchandised and stocked.
• Process sales with cash and operate the POS system.
• Manage stock levels and visual presentation.
• Handle opening/closing duties as required by line manager.
• Utilise computer systems as needed.
• Promote gift cards and special offers.
• Address or escalate customer complaints.

Skills

Interpersonal skills

Communication

Detail orientation

Merchandising

Timekeeping

Teamwork

Initiative

Handling pressure

Tools

POS system

Job description

Avoca operates 13 Stores locations, a Central Bakery & Kitchen, Central Stores, and a Weaving Production Mill. After all this time, the ethos of Avoca remains the same. We cherish our time-honoured traditions, which have been lovingly passed down through several generations. Today, there are third generation weavers working at the Mill. Our skills might be steeped in a long and rich tradition, but our attitude is to look to the future. Now heralded as one of Ireland's most exciting retail stores, there are Avoca ceramics, clothing, perfumes, soaps and more from our own design studio. We have a host of award-winning cafes and restaurants, Food Markets crammed with artisanal ingredients from near and far, as well as a best-selling range of Avoca cookbooks. There are also gardens to explore at many of our stores, as well as florists and garden centres. The list goes on. And all of this from a modest hand weaving mill, established in a rural Irish village in 1723.

Description

An opportunity has arisen for a Retail Assistant within the Avoca Kilmacanogue store. There are full time and part time positions available for this role with an immediate start.

Responsibilities

• The highest standards of customer service are required for this role
• Ensuring your area is always in line with Avoca's best-in-class brand standards
• Cash handling skills and use of the point-of-sale system
• Management of stock levels, ensuring the offering is well maintained
• Opening and closing duties as outlined by your line manager
• Good computer skills
• Promoting gift cards and/or special offers
• Handling or escalating customer complaints

Requirements

• Outstanding interpersonal and communication skills
• A keen eye for detail and strong merchandising skills
• Experience in a similar role
• Excellent timekeeping
• The ability to work well under pressure
• The capacity to use your initiative whilst working as part of the team

Why work with us?

We're always on the lookout for likeminded folks to join our merry band of men and women. So, apart from coming to work with your amazing teammates every day, we also offer the following benefits:

• Daytime only hours
• Pension Scheme
• Professional Development
• Health & Wellness Programmes
• Employee Assistance Programme
• Employee Referral Bonus
• Family Friendly Policies
• Cycle To Work Scheme
• Staff discount
• Subsidised meals on shift

Avoca is an equal opportunities employer