Resort Deputy General Manager - Luxury Hotel & Spa

Mount Wolseley Hotel, Spa & Golf Resort; Carlow; On-site; EUR 90,000 - 120,000; Full time

Benefits offered by this job

Very competitive Salary

PRSA pension scheme

Career progression opportunities

Employee Assistance Programme

Digital Wellness Programme

Complimentary meals on duty

Discounted room & dining rates

Refer-a-friend scheme

Training and development opportunities

Employee awards & staff recognition

Job summary

Mount Wolseley Hotel, Spa & Golf Resort in Carlow seeks a Resort Deputy General Manager to lead the management team and ensure smooth daily operations across F&B and hotel services. You will support the General Manager, drive service standards, staff development, and guest satisfaction with a proactive, results-driven approach.

The role requires 3-4 years in F&B operations management, strong leadership, excellent communication, and a strategic mindset for cost control and business performance.

Qualifications

• 3-4 years’ experience in Food and Beverage Operations management.
• Standards Driven; particularly in Food & Beverage with experience in high-end hospitality and event service delivery.
• Strong desire to progress and develop your career in hospitality.
• People leadership and motivation experience with proven leadership in managing through other managers and large teams.
• Strong communicator; and comfortable in contributing to the overall hotel strategy.
• Ability to build relationships and influence with all levels of the business.

Responsibilities

• Lead the Management Team to ensure the smooth running of the resort operation on a day-to-day basis.
• Provide strategic support to the General Manager for F&B hotel operations.
• Effectively lead, motivate, and communicate clearly in developing the team.
• Manage all areas within your remit to ensure positive customer experiences through the implementation of all standards and service culture.
• Maintain and develop systems, policies, and procedures to ensure the smooth running of the business.
• Responsible for effective relationship building with customers and employees.
• Be proactive and have a desire to develop standards and promote continuous improvement among employees.
• Lead the development and continuous learning of the resort staff.
• Support the profitability and cost management of the resort.

Skills

People leadership

Communication skills

Business acumen

Budget management

Job description

Mount Wolseley Hotel, Spa & Golf Resort in Carlow seeks a Resort Deputy General Manager to lead the management team and ensure smooth daily operations across F&B and hotel services. You will support the General Manager, drive service standards, staff development, and guest satisfaction with a proactive, results-driven approach.

The role requires 3-4 years in F&B operations management, strong leadership, excellent communication, and a strategic mindset for cost control and business performance.