Resident Support Officer

Sigmar Recruitment; Limerick; On-site; EUR 18,000 - 24,000; Part time

Benefits offered by this job

Staff meals

VHI and pension scheme

Ongoing training and professional dev

Job summary

Sigmar Recruitment is seeking a Reception Officer in County Limerick to provide day-to-day welfare and support to residents. This role focuses on helping residents access essential services, identifying needs and promoting wellbeing, dignity and integration.

It is an on-site position, initially 20 hours per week, with the potential to become permanent and full-time if the role is extended. You will work with a welfare team and external organisations to assist residents with healthcare,

Qualifications

• Level 7 qualification in Social Care or equivalent.
• Compassionate, patient and proactive approach to supporting vulnerable individuals.
• Strong interpersonal and communication skills, with the ability to engage respectfully with people from diverse backgrounds.
• Commitment to confidentiality, professional boundaries, dignity and equal treatment.
• Garda vetting is required for this position.

Responsibilities

• Support residents with access to healthcare, education, family support, counselling, community services and other supports.
• Identify vulnerable residents and emerging or previously unidentified support needs.
• Develop and implement integration plans to help residents access services and engage with the local community.
• Build relationships with local healthcare providers, schools, charities, volunteer organisations and community groups.
• Liaise with national support organisations and other service providers; provide information and referrals.
• Promote safety, wellbeing and equal treatment, maintaining confidentiality and following policies and health and safety requirements.

Skills

Compassionate care

Interpersonal skills

Communication

Confidentiality

Garda vetting

Education

Level 7 Social Care qualification

Job description

Reception Officer

Location: County Limerick

Contract: Temporary initially, with the potential to become permanent

Work pattern: On-site

Working hours: 20 hours per week initially; full-time hours of approximately 9:00am–5:30pm if made permanent

A supportive accommodation service is hiring a Reception Officer to provide day-to-day welfare and support to residents. This is not primarily an administrative reception role. Instead, the position focuses on helping residents access essential services, identifying support needs and promoting their wellbeing, dignity and integration.

About Your New Employer

You will join a resident-focused accommodation service committed to providing a safe, respectful and supportive environment.

This opportunity will allow you to:

• Make a meaningful difference to the wellbeing and daily lives of residents.
  Support residents in accessing healthcare, education, counselling, community services and other essential supports.
• Work closely with an internal welfare team and a wide range of external healthcare, community and support organisations.
  Build relationships with local services and help residents engage with the wider community.

About Your New Job

As the Reception Officer, you will provide practical support to residents and help them access appropriate services. You will identify emerging needs, support vulnerable residents and work collaboratively with internal and external stakeholders.

Your main responsibilities will include:

• Supporting residents with access to healthcare, education, family support, counselling, community services and other relevant supports.
  Identifying vulnerable residents and recognising emerging or previously unidentified support needs.
• Developing and implementing integration plans to help residents access appropriate services and engage with the local community.
• Building relationships with local healthcare providers, schools, colleges, charities, volunteer organisations, community groups, religious organisations and sporting clubs.
• Liaising with national support organisations and other relevant service providers.
  Providing information, signposting residents and making appropriate referrals.
  Responding to residents’ needs, queries and complaints in a compassionate, respectful and dignified manner.
• Working closely with the internal welfare team and promptly reporting emerging needs, safeguarding concerns or other issues.
• Promoting the safety, wellbeing, dignity and equal treatment of all residents.
  Maintaining confidentiality and following all relevant policies, procedures, health and safety requirements and professional standards.

What You Need

Essential

• A Level 7 qualification in Social Care or an equivalent relevant discipline.
  A compassionate, patient and proactive approach to supporting vulnerable individuals.
• Strong interpersonal and communication skills, with the ability to engage respectfully with people from diverse backgrounds.
• The ability to identify support needs, provide appropriate information and make effective referrals.
• A commitment to confidentiality, professional boundaries, dignity and equal treatment.
• Garda vetting is required for this position.

Nice to Have

• Previous experience in social care, mental health, resident support or care planning.
• Experience working in a regulated care or support environment.
• Experience supporting people from diverse cultural or social backgrounds.
• Knowledge of local community, healthcare or voluntary support services.

What’s on Offer

• Temporary Reception Officer position working 20 hours per week initially.
• Potential for the role to become permanent and full-time.
• The opportunity to make a direct and positive impact on residents’ wellbeing and integration.
• Staff meals.
• VHI and pension scheme.
• Ongoing training and professional development.
• A varied, people-focused role involving collaboration with healthcare, community and support organisations.

Right to Work

Applicants must have full permission to work in Ireland. Visa sponsorship is not available for this role.