Relief Support Workers - Residential

Uniting Holding; New Ross; On-site; EUR 25,000 - 35,000; Part time

Benefits offered by this job

Company pension

Employee assistance program

Access to healthcare cash plan

Opportunities for training and development

Job summary

Uniting Holding is seeking a Relief Support Worker in the New Ross area to help individuals with intellectual disabilities live fulfilling and independent lives. The role requires at least 6 months of relevant experience and a QQI Level 5 qualification. You will provide personal care, assist with daily routines, and promote the wellbeing and dignity of residents.

The position is casual with varying shifts, offering competitive pay and opportunities for professional growth. If you are compassionate and dedicated to making a difference, we want you on our team!

Qualifications

• Min. 5 modules of QQI Level 5 in Health Care Support or relevant qualification.
• Minimum of 6 months’ work experience with individuals with intellectual disabilities.
• Must hold a full clean driving licence valid in Ireland.
• Proficient in both oral and written English.

Responsibilities

• Support residents with daily living activities.
• Implement a person-centred approach for residents.
• Administer medication in line with prescribed guidelines.
• Report health and wellbeing concerns to relevant staff.

Skills

Experience with intellectual disabilities

QQI Level 5 in Health Care Support

Flexibility to work varying shifts

Good IT and report writing skills

Proficient in English

Education

QQI Level 5 qualification or equivalent

Job description

Relief Support Workers

Location: New Ross area, Co. Wexford

Contract Type: Casual

Since 1975, Cumas New Ross has empowered adults with mild to moderate intellectual disabilities to fully participate in their communities. Externally recognised for excellence we uphold the highest standards of care and professionalism, ensuring every individual’s rights, preferences, and goals are at the heart of all we do.

About the Role

As a Relief Support Worker, you will support residents with intellectual disabilities to live fulfilling, independent lives. You will help with personal care, daily routines, and social activities, while promoting choice, dignity, and wellbeing.

Role Requirements

• Min. 5 modules of QQI Level 5 in Health Care Support / Social Care completed and currently undertaking remaining modules or currently undertaking BA/BA (HONS) in Applied Social Studies in Social Care/ Nursing (year 2) or other relevant qualification
• A minimum of 6 months’ work experience working with individuals with intellectual disability/complex needs a distinct advantage
• Flexibility to work varying shifts, including evenings, weekends, nights on a relief basis based on the needs of the service
• Must hold a full clean driving licence valid in Ireland and be willing to drive company vehicles
• Proficient in both oral and written English language
• Have the legal right to work in Ireland and currently hold valid work authorisation for Ireland
• Good IT and report writing skills

What We Offer

• Competitive pay
• Opportunities to work shifts in New Ross area that suit your availability
• Company pension & employee assistance program
• Access to the Hospital Saturday Fund (HSF) healthcare cash plan
• Bike to work scheme
• Opportunities for training, development & career growth

Main Duties and Responsibilities

• Support the Person in Charge with all aspects of the effective running of the residential service
• Facilitate and implement a person‑centred approach for residents appropriate to their wishes and goals
• Support residents with activities of daily living including personal care, mobility, meals, social activities, and household tasks
• Facilitate, encourage and develop each resident’s choice and decision‑making skills, ensuring the resident and their representatives are actively involved in the decision‑making process
• Ensure that communication is adapted to meet individual needs, including the use of alternative and augmentative communication methods where appropriate
• Enable each resident to pursue and maintain their individual hobbies and interests and facilitate residents to actively participate and integrate into the community
• Support develop the self‑help and social skills of each resident enabling them to maximise their independence and control
• Ensure the best possible health and wellbeing of residents in all areas of their lives, including health and personal care; monitor wellbeing and report concerns or changes in health status to relevant staff
• Administer medication in line with prescribed guidelines and organisational procedures
• Be familiar with and ensure that policies, procedures, and codes of practice of the Services are adhered to
• Be responsible for all aspects of Health and Safety of service users and staff and compliance with Health and Safety legislation, ensuring reporting and recording of incidents meet the service standards and participate in incident reviews or other investigations
• Be responsible for the safe use and care of equipment and report faulty equipment etc. as it arises
• Be familiar and operate to fire regulations and emergency procedures and participate in the implementation of same
• Ensure that all records in relation to individuals supported by the services are up to date, correctly filed and managed as per the service’s records management system
• Manage risk in a systematic way that is embedded in a culture of safety, welfare and quality of life for residents; report all accident/incidents and take appropriate action
• Be fully familiar with safeguarding procedures; report concerns or incidents in line with organisational and legal requirements
• Participate in incident reviews, audits, and quality improvement processes
• Ensure that all petty cash and the personal monies of the residents are properly accounted for, keeping relevant records and ensuring that accounts are checked and balanced
• Ensure the homes of the residents are clean, comfortable and report any maintenance issues
• Attend and participate fully in regular staff meetings, supervision sessions with a view to maintaining high standards and contributing to ongoing team development
• Deal with confidential information in a discreet and responsible manner in line with GDPR and internal protocols
• Report all matters of concern immediately to the Person in Charge
• Attend mandatory and specific skills training courses as scheduled
• Provide cover as agreed
• This is not an exhaustive list of all duties but is rather a guide to the role; the organisation may add other duties over time

Why Join Us?

This is an opportunity to work in an agile, creative, innovative, high‑standard service where your skills and values will make a measurable difference every day. You’ll be part of a supportive, professional team committed to continuous improvement and genuine inclusion.

Position is based in New Ross area, Co. Wexford.

A six‑month probationary period will apply. Garda Clearance and reference checks will be required for all prospective employees.

Description and Person Specification are available upon request.

Cumas New Ross is an Equal Opportunities Employer.