Resident Services & Sales Coordinator

Yugo; Dublin; On-site; EUR 28,000 - 38,000; Full time

Benefits offered by this job

Annual bonus

5 weeks leave

YuDay

Health care

Employee assistance program

Cycle to work

Social events

Job summary

Yugo is seeking an administrator-based Sales & Service Associate in central Dublin to join our student accommodation team. The role focuses on friendly customer service to residents, handling queries and incidents, and supporting sales and marketing activities to keep residences full.

You will also help maintain the resident database, organise inclusive events, and ensure safety policies are followed, while contributing to a vibrant resident community in a state-of-the-art residence in

Qualifications

• Excellent customer service and communication skills.
• Ability to engage with people at all levels and remain friendly under pressure.
• Strong organizational skills and multitasking ability.
• Proactive problem solving and adaptability.

Responsibilities

• Provide friendly, professional customer service to residents.
• Respond to queries, complaints and incidents; resolve or escalate as needed.
• Assist in sales and marketing activities to keep residences full.
• Follow operating procedures and safety policies.
• Maintain safety and welfare of residents at all times.
• Organize social events for residents.

Skills

Customer service

Communication

Problem solving

Organisation

MS Office

Tools

MS Office

Job description

Yugo is seeking an administrator-based Sales & Service Associate in central Dublin to join our student accommodation team. The role focuses on friendly customer service to residents, handling queries and incidents, and supporting sales and marketing activities to keep residences full.

You will also help maintain the resident database, organise inclusive events, and ensure safety policies are followed, while contributing to a vibrant resident community in a state-of-the-art residence in