Resident Services & Sales Associate (Evenings/Weekends)

Yugo USA LLC.; Cork; Hybrid; EUR 14,000 - 17,000; Full time

Benefits offered by this job

Annual bonus

5 weeks annual leave

YuDay

Healthcare

Cycle to work

Social events

Job summary

Yugo Lee Point in Cork, Ireland, is seeking a friendly Sales & Service Associate to join our state‑of‑the‑art student accommodation team. The role is 20 hours per week with evenings and weekend shifts, and offers €15,600 per annum.

You will be the first point of contact for residents and visitors, handling queries with empathy, supporting sales/marketing plans, maintaining the resident database, and organizing engaging social events for residents.

Qualifications

• Excellent customer service and communication skills.
• Ability to engage with people at all levels with empathy.
• Proactive problem-solving mindset and strong organisational skills.
• Comfortable handling multiple tasks simultaneously.
• MS Office proficiency for daily operations.
• Demonstrated adaptability in a diverse environment.

Responsibilities

• Provide friendly, professional customer service to residents.
• Respond effectively to queries, complaints, incidents, and escalate when needed.
• Assist in sales and marketing activities to keep residences full.
• Follow and implement operating procedures.
• Ensure safety and welfare of residents.
• Organise social events for residents.

Skills

Customer service

Communication

People engagement

Problem solving

Organization

Cultural awareness

MS Office

Tools

MS Office

Job description

Yugo Lee Point in Cork, Ireland, is seeking a friendly Sales & Service Associate to join our state‑of‑the‑art student accommodation team. The role is 20 hours per week with evenings and weekend shifts, and offers €15,600 per annum.

You will be the first point of contact for residents and visitors, handling queries with empathy, supporting sales/marketing plans, maintaining the resident database, and organizing engaging social events for residents.