Resident Experience & Sales Associate

Yugo; Dublin; On-site; EUR 30,000 - 36,000; Full time

Benefits offered by this job

Competitive salary with annual bonus

5 weeks' annual leave

YuDay paid day off each year

Subsidised Health care & EAP

Cycle to work scheme

Social events and more

Job summary

Yugo in Dublin is seeking a Service & Sales Assistant to join our on-site team. You will be the first point of contact for residents and visitors, handling queries with empathy and professionalism while supporting sales and marketing plans.

The role includes maintaining the student database and organising engaging resident events. Based in Central Dublin, the position is full-time, 40 hours per week, Monday to Friday, with occasional evenings or weekends during peak times.

Qualifications

• Great customer service and communication skills.
• Ability to engage with people at all levels and be personable.
• Proactive, well-organised and able to handle multiple tasks.

Responsibilities

• Provide friendly and professional customer service to students living in residences.
• Respond effectively to customer queries, issues and incidents and escalate when needed.
• Get involved in sales and marketing activities to ensure residences are full and marketing channels are used fully.
• Follow and implement operating procedures.
• Ensure safety and welfare of all residents.
• Organise and communicate social events for residents.

Skills

Customer service

Communication skills

Proactive problem solving

Organised / multitasking

MS Office

Resilience and adaptability

Cultural diversity awareness

Tools

MS Office

Job description

Yugo in Dublin is seeking a Service & Sales Assistant to join our on-site team. You will be the first point of contact for residents and visitors, handling queries with empathy and professionalism while supporting sales and marketing plans.

The role includes maintaining the student database and organising engaging resident events. Based in Central Dublin, the position is full-time, 40 hours per week, Monday to Friday, with occasional evenings or weekends during peak times.