Remote Travel Support Specialist

Elevationtravelpartners; Dublin; Remote; EUR 28,000 - 38,000; Full time

Benefits offered by this job

Remote work flexibility

Training provided

Ongoing team support

Professional development opportunities

Access to travel-related perks

Job summary

A travel service company is seeking a Virtual Travel Customer Service professional to assist clients with their travel needs. The role involves providing guidance and support through various communication channels including email, chat, and phone. The ideal candidate should have a friendly communication style, customer support experience, and a passion for travel. This position offers remote work flexibility and professional development opportunities.

Qualifications

• Friendly and professional communication style is a must.
• Experience in customer support is preferred.
• Organizational skills and reliability are essential.
• Must be comfortable using various online tools.
• A passion for travel and client satisfaction is advantageous.

Responsibilities

• Assist clients through email, chat, and phone communication.
• Help with itinerary changes and travel questions.
• Provide destination and travel guideline information.
• Follow up with travelers before departure.
• Resolve concerns while ensuring a positive experience.

Skills

Friendly and professional communication

Customer support experience

Organizational skills

Online tools proficiency

Interest in travel

Job description

A travel service company is seeking a Virtual Travel Customer Service professional to assist clients with their travel needs. The role involves providing guidance and support through various communication channels including email, chat, and phone. The ideal candidate should have a friendly communication style, customer support experience, and a passion for travel. This position offers remote work flexibility and professional development opportunities.