Remote Travel Support Specialist

Elevationtravelpartners; Limerick; Remote; EUR 24,000 - 36,000; Full time

Benefits offered by this job

Remote work flexibility

Training provided

Ongoing team support

Professional development opportunities

Access to travel-related perks

Job summary

A travel service provider is hiring a Virtual Travel Customer Service professional to assist clients with trip preparations and throughout their travel experiences. The role involves responding to inquiries, managing requests, and ensuring travelers feel confident and prepared. Ideal candidates should be friendly, organized, and have a customer service background. The company offers remote work flexibility and provides training and ongoing support.

Qualifications

• Proficient communication skills in a friendly and professional manner.
• Prior experience in customer support is preferred.
• Demonstrated reliability and organizational abilities.
• Willingness to learn and utilize online tools effectively.
• Genuine interest in travel and ensuring client satisfaction.

Responsibilities

• Assist clients through email, chat, and phone.
• Manage itinerary changes and provide travel information.
• Follow up with clients before they travel.
• Resolve client concerns while maintaining a positive experience.

Skills

Friendly communication style

Customer support experience

Reliability

Organizational skills

Comfort using online tools

Interest in travel

Job description

A travel service provider is hiring a Virtual Travel Customer Service professional to assist clients with trip preparations and throughout their travel experiences. The role involves responding to inquiries, managing requests, and ensuring travelers feel confident and prepared. Ideal candidates should be friendly, organized, and have a customer service background. The company offers remote work flexibility and provides training and ongoing support.