Work From Home – Remote Travel Assistance

Kim Luxe Travel; Waterford; Remote; EUR 32,000 - 42,000; Full time

Benefits offered by this job

Remote work

Training and support

Growth opportunities

Travel perks

Friendly remote team

Job summary

Kim Luxe Travel in Ireland offers a 100% remote Travel Assistance role. You will guide clients through planning and booking, handle requests, and ensure a seamless experience from preparation to post-trip follow-up.

If you have strong communication, a client-service mindset, and enjoy travel, you can thrive in a supportive, fully remote team environment with ongoing training and growth opportunities.

Qualifications

• Experience in travel, hospitality, or support roles preferred.
• Strong written and verbal English communication skills.
• Comfortable working remotely and handling multiple tasks.

Responsibilities

• Assist clients remotely via email, phone, and messaging platforms.
• Support travel reservations, itinerary updates, cancellations, and special requests.
• Provide clear guidance on destinations, travel requirements, and agency processes.
• Monitor upcoming trips and proactively reach out to clients when needed.
• Address questions or concerns professionally, ensuring a positive client experience.

Skills

Communication skills

Customer service experience

Excellent organization

Remote work independence

Adaptability

Tools

Booking systems

CRM tools

Digital communication tools

Job description

Work From Home – Remote Travel Assistance

About the job Work From Home – Remote Travel Assistance

We are seeking a Remote Travel Assistance professional to support clients while they plan, prepare for, and experience their trips. In this work-from-home role, you will provide guidance, handle travel-related requests, and ensure clients feel supported every step of the way.

Key Responsibilities

• Assist clients remotely via email, phone, and messaging platforms
• Support travel reservations, itinerary updates, cancellations, and special requests
• Provide clear guidance on destinations, travel requirements, and agency processes
• Monitor upcoming trips and proactively reach out to clients when needed
• Address questions or concerns professionally, ensuring a positive client experience

Ideal Candidate

• Strong communication skills, both written and verbal
• Customer service experience (travel, hospitality, or support roles preferred)
• Highly organized, reliable, and detail-oriented
• Comfortable working independently in a remote environment
• Quick learner with the ability to adapt to booking systems and digital tools
• Enthusiastic about travel and helping others travel with confidence

What We Offer

• 100% work-from-home remote position
• Training and ongoing support
• Growth opportunities within a travel-focused company
• Access to travel-related perks and industry discounts
• Friendly, supportive remote team environment