Remote Travel Concierge

Elevationtravelpartners; Waterford; Remote; EUR 29,000 - 38,000; Full time

Benefits offered by this job

100% remote role

Flexible hours

Structured training resources

Collaborative team atmosphere

Growth opportunities

Job summary

A leading travel support firm is seeking a Remote Guest Services Representative to assist and support travelers. This role includes responding to inquiries, updating bookings, sharing travel details, and ensuring a positive client experience. Ideal candidates will be detail-oriented and possess strong communication skills. The position is fully remote, offering flexible hours and opportunities for growth within the organization.

Qualifications

• Must have a strong customer-service mindset.
• Clear written and verbal communication skills are essential.
• Detail-oriented and dependable, comfortable working independently.

Responsibilities

• Respond to traveler inquiries and provide assistance across communication channels.
• Support booking updates and special travel requests.
• Share details about travel policies and trip preparation.
• Monitor upcoming trips and confirm arrangements.
• Maintain professional and courteous communication.

Skills

Strong customer-service mindset

Clear written communication skills

Clear verbal communication skills

Detail-oriented

Dependable

Ability to adapt to digital platforms

Job description

A leading travel support firm is seeking a Remote Guest Services Representative to assist and support travelers. This role includes responding to inquiries, updating bookings, sharing travel details, and ensuring a positive client experience. Ideal candidates will be detail-oriented and possess strong communication skills. The position is fully remote, offering flexible hours and opportunities for growth within the organization.