Remote SRE: Cloud-Native Platform & Automation Lead

Servicenow; Dublin; On-site; EUR 120,000 - 170,000; Full time

Job summary

ServiceNow is seeking an experienced Site Reliability/Platform Engineer to design, build, and operate cloud-native engineering platforms for validation, release readiness, and production readiness. You will create production-like environments, integrate automated pipelines, and drive automation to reduce manual toil.

You will collaborate with engineering teams to improve platform reliability, adoption of cloud-native practices, and deployment automation across global teams.

Qualifications

• Strong experience with Kubernetes across cluster operations, networking, storage, security, autoscaling, and multi-cluster environments.
• Experience building and operating cloud-native platforms supporting scalable, highly available services.
• Experience integrating Kubernetes with CI/CD, GitOps, automated test pipelines, deployment validation, and cloud-native deployment workflows.
• Experience designing and implementing automation to improve developer productivity, release quality, and operational efficiency.
• Experience with progressive delivery practices, including canary deployments, feature flags, automated rollback, and deployment verification.

Responsibilities

• Design, build, and operate cloud-native engineering platforms for software validation, release validation, and production readiness.
• Design and maintain production-like release and test ServiceNow environments that improve release confidence and deployment readiness.
• Build and integrate automated test pipelines, observability, reliability signals, deployment intelligence, and quality gates into CI/CD workflows.
• Develop automation solutions that improve engineering productivity, streamline operations, and reduce manual toil through shift-left engineering practices.
• Build reusable frameworks, self-service engineering environments, test data management, mock services, and developer productivity tooling.
• Design and enhance Kubernetes-based platforms supporting scalable test infrastructure, release automation, cloud-native workloads, and developer self-service.
• Implement automated validation for failure detection, deployment verification, policy enforcement, security checks, resilience testing, and operational health assessments.
• Resolve complex platforms, infrastructure, and networking challenges through software engineering, systems design, and automation.
• Partner closely with engineering teams to improve platform reliability, release quality, cloud-native adoption, and engineering best practices.
• Participate in architecture reviews, technical design discussions, and implementation of scalable, automation-first engineering solutions.
• Influence technical decisions through strong engineering execution, collaboration, and delivery of high-quality platform capabilities.
• Mentor engineers through technical guidance, code reviews, knowledge sharing, and engineering best practices.

Skills

Kubernetes

CI/CD

Automation

Python

Go

Cloud platforms

Education

Bachelor's degree in engineering or related field

Tools

Kubernetes

GitOps

CI/CD tools

Job description

ServiceNow is seeking an experienced Site Reliability/Platform Engineer to design, build, and operate cloud-native engineering platforms for validation, release readiness, and production readiness. You will create production-like environments, integrate automated pipelines, and drive automation to reduce manual toil.

You will collaborate with engineering teams to improve platform reliability, adoption of cloud-native practices, and deployment automation across global teams.