Job summary
PE Global (UK) is seeking a Risk and Fraud Investigation Specialist for a remote role based in Dublin, Ireland. This is an 11-month contract requiring 1-2 years of experience in risk management, fraud prevention, or Trust and Safety. The position involves maintaining high confidentiality while investigating complex situations, educating users, and collaborating with cross-functional teams. Ideal candidates should have strong analytical, problem-solving, and interpersonal skills. Familiarity with SQL or other coding languages is a plus.
Qualifications
- 1-2 years of experience within risk management, fraud prevention, or Trust and Safety.
- Familiarity with the Google suite: Mail, Docs, Sheets, Slides, and Mac OS.
- Excellent interpersonal and communication skills to assist the community tactfully.
- Strong investigative ability, due diligence, and internet research skills.
- Ability to detect vulnerabilities in existing and new products, anticipating fraudulent behaviors.
Responsibilities
- Maintain subject-matter expertise of User Knowledge Operations to complete core work.
- Educate users on maintaining security and safety while using the system.
- Investigate complex situations and potential brand risks.
- Work with the operational lead to support cross-functional groups.
- Maintain high levels of confidentiality while performing investigations.
Skills
Risk management
Fraud prevention
Trust and Safety
Interpersonal skills
Communication skills
Problem-solving skills
Analytical skills
Investigative ability
Education
1-2 years of experience in risk management, fraud prevention, or Trust and Safety
Tools
Google suite (Mail, Docs, Sheets, Slides)
Customer ticketing systems
SQL or equivalent coding languages