Remote Motor Claims Specialist

Sedgwick; Cork; On-site; EUR 42,000 - 64,000; Full time

Benefits offered by this job

Bonus/incentive scheme

20 days' annual leave entitlement

Bike to Work Scheme

Tax Saver Travel Scheme

Discounted onsite Gym Membership

Discounted onsite Montessori

EAP – Employee Assistance Programme

Life Cover

PHI – Permanent Health Insurance

Exams & Professional Membership Fees

Professional and personal development

Job summary

Sedgwick Ireland is hiring a Claims Handler to join the Motor Division, managing motor damage claims for key clients, with a focus on SLAs and KPIs. The role combines investigation, liability assessment, and settlement negotiations, requiring APA/CIP qualifications, strong communication, and meticulous record-keeping.

This remote, permanent position offers a supportive culture, learning opportunities with professional qualifications, and a pathway to develop within a global insurance services

Qualifications

• Experience managing motor claims in accordance with SLAs and KPIs.
• APA qualification is a minimum requirement; CIP and progression encouraged.
• Knowledge of liability assessment, quantum, and motor coverages.
• Desktop liability investigations; reviewing evidence; determining liability.
• Excellent written and verbal communication; customer-focused; client liaison.
• Strong negotiation and problem-solving to settle claims timely and commercially.
• High accuracy and attention to detail in documentation and records.
• Adaptability in a dynamic, target-driven environment.

Responsibilities

• Manage a portfolio of motor damage claims for key clients.
• Conduct desktop liability investigations; review evidence and determine liability.
• Assess liability, quantum and motor coverages; ensure compliance with SLAs/KPIs.
• Liaise with clients and colleagues; handle complaints where applicable.
• Negotiate and settle claims in a timely and commercially aware manner.
• Maintain accurate documentation and records for all claims.

Skills

Claims Portfolio Management

APA qualification

CIP qualification

Liability assessment

Investigation & decision making

Negotiation

Communication skills

Attention to detail

Education

APA qualification

CIP qualification

Job description

Sedgwick Ireland is hiring a Claims Handler to join the Motor Division, managing motor damage claims for key clients, with a focus on SLAs and KPIs. The role combines investigation, liability assessment, and settlement negotiations, requiring APA/CIP qualifications, strong communication, and meticulous record-keeping.

This remote, permanent position offers a supportive culture, learning opportunities with professional qualifications, and a pathway to develop within a global insurance services