Remote Luxury Travel Experience Specialist

manatal-264

Galway

Remote

EUR 40,000 - 56,000

Full time

7 days ago

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Benefits offered by this job

Fully remote

Flexible schedule

Career development

Job summary

Prestige Travel Agency by Mich is seeking a Travel Experience Specialist (Luxury & Leisure) to plan and manage exceptional travel experiences from a remote location. You will collaborate with clients to deliver personalized service, coordinate itineraries, and ensure seamless travel before, during, and after trips.

In this role, you will use digital tools and booking platforms to handle reservations, provide timely updates, and ensure accuracy.

Qualifications

Strong communication and interpersonal skills required.
Customer service experience in travel, hospitality, or related field preferred.
Ability to work independently in a remote environment.
High level of organization and attention to detail.
Comfortable using digital tools, booking platforms, and communication software.
Passion for travel and creating positive client experiences.

Responsibilities

Provide responsive and professional customer support via phone, email, and online messaging.
Assist clients with leisure and luxury travel reservations, itinerary updates, and special accommodations.
Communicate essential travel details, documentation requirements, and agency guidelines.
Monitor bookings to ensure accuracy and follow up to confirm client satisfaction.
Resolve client questions or concerns with a solutions-focused mindset.
Maintain organized records and update internal systems as needed.