Remote Luxury Travel Experience Specialist

manatal-264; Cork; Remote; EUR 35,000 - 55,000; Full time

Benefits offered by this job

Travel perks

Job summary

Prestige Travel Agency by Mich is seeking a Travel Experience Specialist (Luxury & Leisure) to support clients in planning and managing exceptional travel experiences from a remote location. You will collaborate with clients to ensure their travel needs are met with professionalism, attention to detail, and a commitment to excellence throughout pre-, during, and post-trip phases.

The role focuses on responsive service, personalized itineraries, and smooth coordination, with opportunities for

Qualifications

• Strong communication and interpersonal skills
• Customer service experience in travel, hospitality, or a related field preferred
• Ability to work independently in a remote environment
• High level of organization and attention to detail
• Comfortable using digital tools, booking platforms, and communication software
• Passion for travel and creating positive client experiences

Responsibilities

• Provide responsive and professional customer support via phone, email, and online messaging
• Assist clients with leisure and luxury travel reservations, itinerary updates, and special accommodations
• Communicate essential travel details, documentation requirements, and agency guidelines
• Monitor bookings to ensure accuracy and follow up to confirm client satisfaction
• Resolve client questions or concerns with care and a solutions-focused mindset
• Maintain organized records and update internal systems as needed

Skills

Communication

Interpersonal skills

Customer service

Independence

Organizational skills

Digital tools

Travel passion

Job description

Prestige Travel Agency by Mich is seeking a Travel Experience Specialist (Luxury & Leisure) to support clients in planning and managing exceptional travel experiences from a remote location. You will collaborate with clients to ensure their travel needs are met with professionalism, attention to detail, and a commitment to excellence throughout pre-, during, and post-trip phases.

The role focuses on responsive service, personalized itineraries, and smooth coordination, with opportunities for