Luxury Travel Experience Consultant - Remote & Flexible

manatal-264; Dublin; Remote; EUR 32,000 - 52,000; Full time

Benefits offered by this job

Remote work

Flexible scheduling

Professional growth

Travel perks

Training and development

Job summary

Prestige Travel Agency by Mich is seeking a Luxury Travel Consultant – Customer Experience to support clients throughout every stage of their travel journey. You will serve as a trusted point of contact from initial booking through post-trip follow-up, ensuring a seamless, personalized, and high-quality experience.

This role is ideal for someone who is detail-oriented, service-driven, and passionate about travel, hospitality, and creating exceptional client experiences.

Qualifications

• Excellent verbal and written communication skills.
• Strong customer service background in travel or hospitality.
• Highly organized with attention to detail.
• Comfortable using booking platforms and learning new systems.
• Reliable, proactive, and able to manage multiple client requests.

Responsibilities

• Respond promptly and professionally to client inquiries via phone, email, and messaging platforms.
• Assist with luxury and leisure travel bookings, including changes, cancellations, and special requests.
• Provide accurate and timely information regarding destinations, travel requirements, and agency policies.
• Coordinate booking details and confirm itineraries to ensure accuracy and client satisfaction.
• Proactively follow up with clients before and after travel to ensure a positive experience.
• Address client concerns or issues with empathy, professionalism, and solution-oriented thinking.

Skills

Communication

Customer service

Organization

Tech savvy

Proactive

Travel interest

Job description

Prestige Travel Agency by Mich is seeking a Luxury Travel Consultant – Customer Experience to support clients throughout every stage of their travel journey. You will serve as a trusted point of contact from initial booking through post-trip follow-up, ensuring a seamless, personalized, and high-quality experience.

This role is ideal for someone who is detail-oriented, service-driven, and passionate about travel, hospitality, and creating exceptional client experiences.