Regional KYC Operations Manager

086 NT Mgmt Services Ireland Ltd; Limerick; On-site; EUR 90,000 - 120,000; Full time

Job summary

Northern Trust in Ireland seeks a Regional KYC Operations Manager to lead end-to-end AML/KYC service delivery from Limerick. You will drive strategy, governance, and risk ownership, coordinating onboarding, reviews, and client exits with global AML standards.

Expect extensive leadership responsibilities, overseeing multiple KYC teams, ensuring SLAs, regulatory compliance, and strong stakeholder engagement across Compliance, Risk, Audit and Legal.

Qualifications

• Extensive AML/KYC operations experience in financial services (5+ years).
• Expertise in AML/KYC regulations and global frameworks.
• Strong governance, risk ownership and first-line risk management.
• Experience with audits and regulatory examinations.
• Degree or equivalent professional experience.

Responsibilities

• Provide strategic direction for KYC operations in Limerick, aligning with global AML strategy and risk appetite.
• Act as owner for AML/KYC services from Limerick with governance and oversight.
• Oversee end-to-end KYC delivery across onboarding, periodic reviews, event-driven reviews, and client exits.
• Ensure high-quality KYC reviews across teams meeting SLAs and regulatory expectations.
• Maintain accountability for AML risk and ensure timely remediation of gaps.
• Collaborate with Compliance, Risk, Audit and Legal for audits and regulatory examinations.
• Lead, develop, and mentor KYC leaders and teams.

Skills

AML/KYC operations

Governance & controls

Leadership

Stakeholder management

Regulatory experience

Education

College degree

Job description

About Northern Trust As a global leader in innovative wealth management, asset servicing, asset management and banking services, Northern Trust (Nasdaq: NTRS) is proud to guide the world’s most successful individuals, families, corporations and institutions. Since 1889, we have aligned our efforts with our three guiding Principles That Endure: Service, Expertise, and Integrity. Together, they reflect the three cornerstones of business conduct which we strive to instill in our employees, whom we call partners, and to provide to our clients and the communities we serve worldwide. With more than 135 years of financial experience and over 24,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.

Role Overview

The Regional KYC Operations Manager is responsible for the end-to-end management of AML/KYC service delivery from Limerick, including strategy execution, capacity planning, and regulatory readiness. The role ensures consistent, high-quality KYC reviews through strong governance, effective controls, and a culture of accountability and compliance across all Limerick based KYC teams. to end management of AML/KYC service delivery from Limerick, including strategy execution, risk ownership, capacity planning, and regulatory readiness. The role ensures consistent, high quality AML outcomes through strong governance, effective controls, and a culture of accountability and compliance across all Limerick based AML teams.

Key Responsibilities

• Provide strategic direction for KYC operations in Limerick, ensuring alignment with Northern Trust’s global AML strategy, regulatory expectations, and enterprise risk appetite.
• Act as the accountable owner for AML/KYC services delivered from Limerick, ensuring appropriate governance, controls, escalation mechanisms, and management oversight.
• Oversee end-to-end KYC delivery across onboarding, periodic reviews, event driven reviews, and client exits.
• Ensure consistent, high quality KYC reviews across all teams, meeting agreed SLAs, KPIs, quality standards, and regulatory expectations.
• Maintain accountability for AML risk associated with services delivered from Limerick, ensuring risks are identified, assessed, mitigated, and escalated appropriately.
• Ensure compliance with global AML regulatory requirements across all jurisdictions supported by Limerick based teams.
• Partner closely with Compliance, Risk, Audit, and Legal to support internal audits, regulatory examinations, and assurance activities.
• Oversee implementation of regulatory change impacting KYC processes, ensuring timely, consistent, and effective adoption.
• Provide oversight of workload distribution, capacity planning, and resourcing to support business growth, regulatory change, and volume fluctuations.
• Ensure effective issue management, root cause analysis, and sustainable remediation of control gaps or performance issues.
• Lead, develop, and mentor KYC leaders, including Team Leads and equivalent roles, building a strong leadership pipeline.
• Set clear performance expectations, objectives, and accountability frameworks for management teams.
• Drive talent development, succession planning, and retention strategies for critical KYC roles in Limerick.
• Build and maintain strong stakeholder relationships.
• Act as a senior escalation point for complex, high risk, or sensitive KYC matters.
• Represent Limerick AML operations in global governance forums, senior leadership committees, and regulatory driven initiatives as required.
• Support global initiatives to enhance AML/KYC operating models, technology adoption, and process efficiency.
• to end AML/KYC delivery across onboarding, periodic reviews, event driven reviews, and client exits.

Ideal Candidate

• Extensive experience in AML/KYC operations within financial services (5 years plus)
• Deep expertise in AML/KYC regulations, global regulatory frameworks, and industry best practice.
• Strong understanding of AML/KYC operating models, governance frameworks, and first line risk ownership.
• Proven senior leadership capability with strong people management and talent development experience.
• Experience engaging with auditors, and senior compliance stakeholders preferred.
• Strong stakeholder management, communication, and influencing skills.
• Strategic thinker with strong execution capability and operational discipline.
• Strong risk management mindset with the ability to manage complex issues.
• College or university degree and / or equivalent relevant professional experience

Work Authorization

Applicants must have the right to work in Ireland at the time of application and for the duration of employment. Please note that Northern Trust is unable to provide employment permit sponsorship for this role. This includes Critical Skills Employment Permits, General Employment Permits, Intra-Company Transfer Employment Permits, Stamp 1G permissions, and other employment permits under Irish immigration frameworks.

Working with Us

As a Northern Trust partner, you will be part of a flexible and collaborative work culture, which has a strong history of financial strength and stability. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to an inclusive workplace and assisting the communities we serve.

Philanthropy is deeply rooted in Northern Trust’s history and is an essential element of our culture. Employees around the world give their time and talent to work for the greater good of their communities.

Reasonable Accommodation Northern Trust is committed to working with and providing adjustments to individuals with health conditions and disabilities.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at [e-mail], or alternatively you can discuss your individual requirements with the recruiter you are working with.

Looking for greater? You found it. A global financial leader with more than 22,000 employees in 23 locations worldwide, Northern Trust empowers our employees to achieve more than just business goals. Our focus on work-life balance, career mobility and unique opportunities are just a few of the reasons we’ve been named one of the world’s most admired companies.

APAC/INDIA EEO STATEMENT It is the policy and practice of Northern Trust to provide equal employment opportunities to all employees and applicants. Northern Trust does not discriminate on the basis of race, colour, religion or belief, nationality, ethnic or national origin, sex, marital status, sexual orientation, disability or age. All employment decisions will be made in a non-discriminatory manner in accordance with our obligations under the law and codes of practice. This includes human resources’ decisions relating to recruitment, terms and conditions of employment, transfers, promotions and access to learning and development.

Canada EEO STATEMENT Northern Trust is an Equal Opportunity Employer. Hiring and other employment decisions at Northern Trust are made without regard to race, colour, religion, sex, ancestry, national origin, ethnic origin, age, disability, citizenship, veteran status, sexual orientation, record of offences, marital status, family status, or any other characteristic protected by federal, provincial, or local law, regulation, or ordinance. Northern Trust does not discriminate on the basis of any of the statutory protected characteristics that apply to applicants under applicable law, and all employment decisions are made in accordance with applicable laws. Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities.

EMEA EEO STATEMENT It is the policy and practice of Northern Trust to provide equal employment opportunities to all employees and applicants. Northern Trust does not discriminate on the basis of race, colour, religion or belief, nationality, ethnic or national origin, sex, marital status, sexual orientation, disability or age. All employment decisions will be made in a non-discriminatory manner in accordance with our obligations under the law and codes of practice. This includes human resources’ decisions relating to recruitment, terms and conditions of employment, transfers, promotions and access to learning and development.

USA EEO STATEMENT It is the policy of The Northern Trust Company to approve equal opportunity in all phases of employment without regard to an individual's age, race, color, religion, creed, gender, nationality status, citizenship status, marital status, pregnancy, sexual orientation, gender identity, gender expression, genetic tests and information, physical or mental disability, protected veteran status or any other legally protected status. EEO Know Your Rights (U.S.)