Regional Homecare Scheduler - Southeast

Right at Home Ireland; Waterford; Hybrid; EUR 38,000 - 52,000; Full time

Job summary

Right at Home Ireland is seeking a dedicated Full-Time Coordinator/Scheduler for the Southeast Region. Based at the Waterford Regional Office, you will schedule carers, liaise with clients and families, and support delivery of high-quality homecare across Waterford, Carlow, Kilkenny and South Tipperary.

You will maintain schedules, match carers to client needs, manage rota changes, cancellations and urgent cover, and provide administrative support to the care team.

Qualifications

• Experience in scheduling, administration or coordination.
• Strong communication and interpersonal skills.
• Excellent organisational skills and ability to manage competing priorities.
• Ability to work independently and collaboratively in a busy team.
• Familiarity with care management systems (OneTouch) is desirable.
• Knowledge of homecare services and HSE requirements is desirable.

Responsibilities

• Coordinate and schedule homecare visits across the Southeast Region.
• Maintain regular communication with carers, clients and their families.
• Manage rota changes, cancellations and urgent cover requirements.
• Match carers to client needs, taking account of availability, skills and travel time.
• Maintain accurate and up-to-date schedules and records.
• Support the recruitment and onboarding of new care staff where required.
• Work in line with applicable homecare requirements and internal company policies.
• Provide administrative support to the care team as required.

Skills

Communication skills

Organisation

Teamwork

Independent working

MS Office

Tools

OneTouch

Microsoft Office Suite

Email client

Job description

Right at Home Ireland is seeking a dedicated Full-Time Coordinator/Scheduler for the Southeast Region. Based at the Waterford Regional Office, you will schedule carers, liaise with clients and families, and support delivery of high-quality homecare across Waterford, Carlow, Kilkenny and South Tipperary.

You will maintain schedules, match carers to client needs, manage rota changes, cancellations and urgent cover, and provide administrative support to the care team.