Full-Time Coordinator/Scheduler – Southeast Region Office Team · Waterford Regional Office

Right at Home Ireland; Waterford; On-site; EUR 38,000 - 52,000; Full time

Job summary

Right at Home Ireland is seeking a dedicated Full-Time Coordinator/Scheduler for the Southeast Region. Based at the Waterford Regional Office, you will schedule carers, liaise with clients and families, and support delivery of high-quality homecare across Waterford, Carlow, Kilkenny and South Tipperary.

You will maintain schedules, match carers to client needs, manage rota changes, cancellations and urgent cover, and provide administrative support to the care team.

Qualifications

• Experience in scheduling, administration or coordination.
• Strong communication and interpersonal skills.
• Excellent organisational skills and ability to manage competing priorities.
• Ability to work independently and collaboratively in a busy team.
• Familiarity with care management systems (OneTouch) is desirable.
• Knowledge of homecare services and HSE requirements is desirable.

Responsibilities

• Coordinate and schedule homecare visits across the Southeast Region.
• Maintain regular communication with carers, clients and their families.
• Manage rota changes, cancellations and urgent cover requirements.
• Match carers to client needs, taking account of availability, skills and travel time.
• Maintain accurate and up-to-date schedules and records.
• Support the recruitment and onboarding of new care staff where required.
• Work in line with applicable homecare requirements and internal company policies.
• Provide administrative support to the care team as required.

Skills

Communication skills

Organisation

Teamwork

Independent working

MS Office

Tools

OneTouch

Microsoft Office Suite

Email client

Job description

Job Title: Full-Time Coordinator/Scheduler – Southeast Region

Location: Right at Home – Waterford Regional Office, covering Waterford, Carlow, Kilkenny and South Tipperary
Hours: Full-Time
Reports to: Care Manager or Operations Manager

Job Summary

We are seeking a dedicated and organised Full-Time Coordinator/Scheduler to join our growing homecare team in the Southeast Region. This role involves scheduling carers, liaising with clients and their families, and supporting the day-to-day delivery of high-quality homecare services across Waterford, Carlow, Kilkenny and South Tipperary.

Key Responsibilities

• Coordinate and schedule homecare visits across the Southeast Region.
• Maintain regular communication with carers, clients and their families.
• Manage rota changes, cancellations and urgent cover requirements.
• Match carers to client needs, taking account of availability, skills and travel time.
• Maintain accurate and up-to-date schedules and records.
• Support the recruitment and onboarding of new care staff where required.
• Work in line with applicable homecare requirements and internal company policies.
• Provide administrative support to the care team as required.

Requirements

• Previous experience in scheduling, administration or coordination.
• Strong communication and interpersonal skills.
• Excellent organisational skills and the ability to manage competing priorities.
• Ability to work independently and collaboratively within a busy team.
• Familiarity with care management systems, particularly OneTouch, is desirable.
• Proficiency in Microsoft Office and email.
• Knowledge of homecare services and relevant HSE requirements is desirable.
• A positive, practical and solution-focused approach.

What We Offer

• A full-time contract.
• A supportive and inclusive team environment.
• The opportunity to make a meaningful difference in your local community.
• Training and ongoing professional development.

Right at Home is an equal opportunities employer and welcomes applications from all suitably qualified candidates.