Receptionist - 2-3 days per week, fully flexible.

SeeMeHired.com; Waterford; Hybrid; EUR 27,000 - 39,000; Part time

Benefits offered by this job

Excellent rate of pay

Employee awards & recognition schemes

Employee referral programme

Learning and Development opportunities

Windward Group Hotel discounts

Employee Assistance Programme

Digital Wellness Programme

Meals on duty

Social events

Job summary

The Fitzwilton Hotel, managed by Windward Management, is seeking an experienced Receptionist for a 2-3 day per week role with flexible hours. You will manage check-in/out, reservations, and guest relations, reporting to the Front Office Manager. Immediate start is preferred. Prior reception experience in hospitality is advantageous.

Join Windward Management and The Fitzwilton Hotel to deliver memorable guest experiences and maintain high standards in a boutique setting in Waterford.

Qualifications

• Excellent command of English in both verbal and written form.
• Ability to sell the Fitzwilton Hotel Experience to guests.
• Confident with a pleasant disposition and well-groomed appearance.
• Ability to work under pressure in a fast-paced environment.

Responsibilities

• Handle check-in and check-out procedures efficiently.
• Assist guests with reservations and enquiries to enhance stay.
• Report to the Front Office Manager and maintain guest satisfaction.

Skills

Excellent English

Sales oriented

Pleasant demeanor

Professional appearance

Under pressure

Rotating shifts

Tools

Hotsoft

Job description

Receptionist - 2-3 days per week, fully flexible.

The Fitzwilton Hotel is looking for an experienced Hotel Receptionist to join the Team on a 2-3 day week basis with flexible hours and shifts to suit your work life balance!

Must have reception experience, ideally in the hospitality industry. Must be available for immediate start.

The ideal candidate will be responsible for creating unique, memorable and personal experiences for our guests during the process of check-in, check-out, reservations, and will report directly to the Front Office Manager. You will have intuitive responsiveness to the expressed and unexpressed wishes and needs of our guests.

About The Fitzwilton Hotel

The Fitzwilton is a beautifully styled boutique hotel with modern designs, features and comforts throughout. It boasts 90 bedrooms and suites, contemporary in style, blending traditional woods with modern art and accessories, with many offering views across Waterford's cityscape and the River Suir.

Perfectly located a mere two minute stroll from the City's main train and bus station, 5 minutes cycle from the start of the Waterford Greenway and a short walk from Waterford's main shopping area and Viking Quarter

About Windward Management

Fitzwilton Hotel is managed by Windward Management.

Windward Management is a team of highly experienced hotel operators and investors with a hotel portfolio of approx. 2,000 keys* in Ireland and Continental Europe. Founded in 2007, Windward is a leading hospitality management company, managing and operating hotels on behalf of their owners.

Join us today as a Receptionist!

About the role

Job Purpose: The ideal candidate will be responsible for creating unique, memorable and personal experiences for our guests during the process of check-in, check-out, reservations, and will report directly to the Front Office Manager. You will have intuitive responsiveness to the expressed and unexpressed wishes and needs of our guests.

Reporting To: Front Office Manager

Receptionist Responsibilities & Job Requirements

Tasks, Duties & Responsibilities

Responsibilities:

• Provide excellent service, build strong relationships, anticipate and exceed the guests' expectations

• Ensure an efficient reception experience for Guests, including check-in/out and complete audit procedures, as required

• Take ownership of guests' issues and take action to resolve them immediately

Job Requirements:

• This is a Part-Time role @ 24 hours per week consisting of morning and evening shifts.

• Excellent command of English in both verbal and written communication

• A natural ability to sell the Fitzwilton Hotel Experience

• Confident with a pleasant disposition and well-groomed

• Ability to work under pressure in a fast-paced environment

• Working on rotating shifts, including weekends

• Experience in front management systems (Hotsoft) desirable

Perks and Benefits of working at The Diamond Coast Hotel

• Excellent rate of pay

• Employee awards & recognition schemes including employee of the quarter, long service awards, team recognition days and random treat days

• Employee referral programme

• Learning and Development opportunities

• Opportunity to progress within the Windward Group

• Windward Group Hotel discounts

• Employee Assistance Programme

• Digital Wellness Programme

• Meals on duty

• Social events

Join Us Today as a Receptionist!

About the company

Windward Management Limited is a trusted leader in hospitality management, renowned for delivering operational excellence and exceptional guest experiences. Established in 2007 and headquartered in Dublin, the company specializes in managing hotels across Ireland, blending strategic expertise with personalized service. With a strong commitment to innovation, employee development, and quality, Windward Management offers an exciting opportunity for professionals passionate about making a meaningful impact in the hospitality industry.

Required Criteria

• Working on rotating shifts, including weekends

Desired Criteria

• Knowledge of Hotsoft PMS
• Previous Receptionist Experience preferably in the Hospitality Sector

Skills you'll need