Receptionist

INOU; Dublin; Híbrido; EUR 26.000 - 32.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Free meals

Discount F&B

Staff hotel rate

Friends & Family rate

Extra leave days

Employee assistance

Cycle to work

Pension

Dalata Academy

Staff events

Descripción de la vacante

Dalata Hotel Group is seeking a Receptionist at Clayton Hotel Cardiff Lane in Dublin. You will warmly greet guests, manage registrations, handle payments, and provide local information. The role requires strong customer service, initiative, and professional communication; experience in 3/4-star hotels is a plus.

We offer Dalata Academy programmes, mentorship, and extensive staff benefits including meals, hotel discounts, a pension plan, and work-life balance initiatives.

Formación

• Excellent customer service skills.
• Ability to work independently and take initiative.
• Outstanding communication skills.
• Experience in 3/4-star hotel is desirable but not essential.

Responsabilidades

• Greet and welcome guests as they arrive at the hotel.
• Register guests and process their payments.
• Respond to inquiries about in-house facilities and local information.
• Ensure the security of room keys.
• Update guest information in the computer system.
• Take and confirm reservations for guests.

Conocimientos

Customer service

Initiative

Communication

Calm under pressure

Descripción del empleo

Job Ref: DAL6434

Branch: Clayton Hotel Cardiff Lane

Location: Clayton Hotel Cardiff Lane, Dublin

Salary/Benefits: Competitive Salary

Contract type: Permanent

Hours: Full Time

Posted date: 23/10/2026

Closing date: 23/11/2026

Receptionist

Benefit from Dalata Academy programmes, courses and learning tools that equip you with essential skills and knowledge, while also providing exposure to senior team members who can mentor you along the way.

We are committed to promoting from within, so your dedication can lead to exciting internal opportunities. If you are ready to enhance your career and make an impact in a supportive environment, join us at Dalata Hotel Group!

Benefits

• Free employee meals on duty
• 50% Off F&B in all properties
• €/£60 Employee rate on rooms for all Dalata owned hotels
• 30% Off Friends & Family rate
• Extra annual leave day for every year worked (5 days to maximum of 5 days)
• Employee Assistance Programme
• Cycle to Work Scheme/Transport Schemes
• Pension access (Ask your HR Manager for local pension information)
• Development opportunities through our Dalata Academy to support your career journey
• Staff appreciation Initiatives, fun team building activities and regular charity events

Your Job:

• Greet and welcome guests as they arrive at the hotel.
• Register guests and process their payments.
• Respond to any inquiries guests may have about in-house facilities and local tourist information.
• Ensure the security of room keys.
• Update all guest information in the computer system.
• Take and confirm reservations for guests

What You'll Need:

• Excellent customer service skills.
• Ability to work independently and take initiative.
• Outstanding communication skills.
• Capability to remain calm and perform well under pressure.
• Experience in 3/ 4-star hotel is desired but not essential

About Us

Dalata Hotel Group - we bring the heart of hospitality to every hotel we own and operate. We see our growth and expansion plans as a way of spreading our unique way of caring for our guests further around the world, bringing better experiences to more people. Currently, the Dalata difference can be felt at each of our hotels in Ireland, the UK, Germany & the Netherlands, and we'll keep expanding this further, focusing on key UK cities, Dublin and Continental Europe.

Helping our people to grow and develop their careers is vitally important to us and is one of our highest priorities. We have many exciting and unique internal development programmes, each crafted to make sure our employees get the learning they need to be able to take the next step in their careers.

Dalata Hotel Group is an Inclusive Employer. We actively encourage people from all backgrounds and abilities to apply to be part of our team. However, we understand everyone's needs are different; therefore, if you require any accommodations with this application process, please highlight your needs when you are completing your application process.

At Clayton Hotel Cardiff Lane, we're always dedicated to experiences that are all about you.

Located in the heart of Dublin, a short stroll from the Bord Gáis Energy Theatre and Dublin's Docklands, it's a place that has everything from food, culture and entertainment. Make the most of your stay at our Club Vitae Leisure Centre, with one of the largest swimming pools in Dublin city along with a separate kids pool. If you want to explore the area, we're conveniently located within walking distance of the city centre, and Pearse DART station which connects you across the whole of Dublin.