Reception & Office Coordinator – Cork

TrendAI; Cork; On-site; EUR 24,000 - 32,000; Full time

Job summary

TrendAI, the global AI security leader and part of Trend Micro, is seeking a Receptionist & Office Administrator for the European Operation Centre in Cork. You will provide a professional front-of-house experience and essential administrative support to keep the office running smoothly.

The role focuses on reception, visitor management, travel and hotel bookings, meeting room coordination, purchasing, and access control, requiring an organised, proactive, customer‑focused individual with strong

Qualifications

• A relevant qualification in Business Administration, Office Administration, Hospitality or a related discipline is desirable.
• Equivalent relevant experience will also be considered.

Responsibilities

• Provide a professional and welcoming reception service, including meeting and greeting employees, visitors and customers.
• Deliver a consistently high level of customer service to both internal and external stakeholders.
• Manage visitor access and support the effective operation of the office access control system.
• Coordinate hotel accommodation and related arrangements for visitors and employees attending the European Operation Centre in Cork.
• Support the planning and coordination of internal meetings, events and employee activities, including meeting room set-up and logistics.
• Coordinate meeting room bookings and ensure rooms are appropriately prepared for meetings and events.
• Assist with purchasing activities, including raising orders and liaising with suppliers as required.
• Provide general administrative support to the office and wider administration team.
• Develop and maintain effective administrative processes and identify opportunities for continuous improvement. Liaise with internal teams, external suppliers and service providers to ensure a high-quality office experience.
• Respond proactively to queries and issues, taking ownership through to resolution where appropriate.

Skills

Customer service

Interpersonal skills

Organisational skills

Communication skills

Attention to detail

Multicultural environment experience

Education

Business Administration / Office Administration / Hospitality qualification

Tools

Microsoft Office

Job description

TrendAI, the global AI security leader and part of Trend Micro, is seeking a Receptionist & Office Administrator for the European Operation Centre in Cork. You will provide a professional front-of-house experience and essential administrative support to keep the office running smoothly.

The role focuses on reception, visitor management, travel and hotel bookings, meeting room coordination, purchasing, and access control, requiring an organised, proactive, customer‑focused individual with strong