Reception & HR Admin Specialist

West Pharmaceutical Services; Dublin; On-site; EUR 33,000 - 43,000; Full time

Job summary

West Pharmaceutical Services in Ireland is seeking a dual-role Administrative Assistant who will manage reception operations five days a week and provide essential HR support to the site team.

You will welcome visitors, handle calls, process deliveries, coordinate stationery, maintain employee files, and assist with onboarding, audits, and site communications, contributing to a compliant, efficient workplace.

Qualifications

• 2+ years administrative experience.
• Proficient in Microsoft Office and general IT systems.
• Strong organisational, time management, and prioritisation skills.
• Excellent communication and interpersonal skills, with the ability to engage effectively at all levels.
• Proactive, positive, and comfortable working with a high level of responsibility.
• High levels of confidentiality, discretion, and trustworthiness.
• Ability to work independently with strong attention to detail.

Responsibilities

• Welcome visitors professionally and pre-register; notify West contacts of arrivals as required.
• Answer and direct incoming calls promptly and professionally.
• Manage visitor badges, lunch vouchers, and Wi‑Fi access codes; coordinate deliveries.
• Coordinate stationery and general office supply orders; manage post and courier invoices.
• Provide ad-hoc HR admin support: onboarding setup, file maintenance, audits, and data entry.

Skills

Organisational skills

Communication

Time management

Attention to detail

Tools

Microsoft Office

IT systems

Job description

West Pharmaceutical Services in Ireland is seeking a dual-role Administrative Assistant who will manage reception operations five days a week and provide essential HR support to the site team.

You will welcome visitors, handle calls, process deliveries, coordinate stationery, maintain employee files, and assist with onboarding, audits, and site communications, contributing to a compliant, efficient workplace.