Radiology Scheduler & Patient Care Admin

Hollybank Trustees Ltd; Newcastle; On-site; EUR 28,000 - 36,000; Full time

Benefits offered by this job

Health Insurance with Laya Healthcare

25 Annual Leave Days (plus 2 Company)

Educational Assistance scheme

Family Friendly Working Arrangements

Employee Assistance Programme

Job summary

Alliance Medical is seeking a Medical Administrator for our Smithfield, Dublin 7 centre. This full-time, permanent role (37.5 hours/week) involves coordinating radiology appointments, updating patient records, and delivering excellent customer service in a fast-paced environment.

The successful candidate will act as the frontline contact for patients, manage calls and inquiries, and work with clinical staff to ensure smooth day-to-day operations, while maintaining accuracy and compassionate care.

Qualifications

• Flexibility & Adaptability required.
• Caring nature essential.
• Team player with good communication.
• Customer service experience preferred.

Responsibilities

• Schedule and confirm radiology appointments with sensitivity and precision.
• Serve as the first point of contact for patients and families, ensuring a warm and professional welcome.
• Handle incoming and outgoing phone calls and manage appointment-related queries.
• Accurately update patient records and internal booking systems.
• Work closely with radiology and clinical staff to ensure smooth day-to-day operations.
• Provide consistent, compassionate support to patients and their families throughout their visit.
• Provide reassurance to patients by means of clear explanations of the examination.

Skills

Flexibility & Adaptability

Caring nature

Team Worker

Customer Service experience

Job description

Alliance Medical is seeking a Medical Administrator for our Smithfield, Dublin 7 centre. This full-time, permanent role (37.5 hours/week) involves coordinating radiology appointments, updating patient records, and delivering excellent customer service in a fast-paced environment.

The successful candidate will act as the frontline contact for patients, manage calls and inquiries, and work with clinical staff to ensure smooth day-to-day operations, while maintaining accuracy and compassionate care.