Racing Department Administrator

HRI group; Kildare; On-site; EUR 32,000 - 42,000; Full time

Job summary

Horse Racing Ireland is seeking a Racing Department Administrator to provide high-quality administration across Entries & Declarations, Publications, Registrations and Race Planning, reporting to the Racing Department Manager.

The role requires deep knowledge of flat and National Hunt racing, excellent customer service, strong communication and meticulous attention to detail, with flexibility to work weekends and outside normal hours.

Qualifications

• Deep understanding of the horse racing industry and racing administration requirements.
• Experience with the race entry lifecycle and related publications.
• Proven ability to deliver high-quality customer service under time pressure.
• Strong attention to detail and ability to proof-read racing publications.

Responsibilities

• Provide high-quality racing administrative assistance across Entries & Declarations, Publications, Registrations and Race Planning.
• Demonstrate deep knowledge of racing types, conditions, entry lifecycles and ownership registrations.
• Deliver up-to-date racing information and reports within tight deadlines.
• Communicate effectively with internal teams and external clients on a regular basis.
• Proof-read publications such as registrations, race cards, and race programmes.
• Develop good working relationships with internal and external stakeholders.
• Accurately enter racing data into administrative systems.
• Support projects and deliverables as required by management.

Skills

Horse racing knowledge

Racing admin experience

Customer service

Attention to detail

Communication skills

IT literacy

Team collaboration

Organisational skills

Flexibility weekend hours

Job description

Location: On site / Ballymany, Co. Kildare, R56XE37
job type: Permanent / Full-time
Sector and subsector: Business Support | Administration
Salary: Negotiable salary

This is a fantastic opportunity for someone with strong racing administrative skills and experience to join a dynamic team. This is a full-time permanent role. The responsibilities & competencies required for the role of the Racing Department Administrator with Horse Racing Ireland are as follows:

Role Purpose

To provide high quality and accurate administration within the Racing Department of HRI in areas such as Entries & Declarations, Publications, Registrations or Race Planning sections. Flexible duties working to tight deadlines in a strong customer relationship environment. The role reports to the Racing Department Manager or a delegated Supervisor.

Responsibilities

• Provide high-quality racing administrative assistance within the sections of the Racing Department to include Entries & Declarations, Publications, Registrations and Race Planning
• Should be able to demonstrate a deep understanding of flat & national hunt racing, race types and conditions, race entry lifecycle, form book, racing calendar and registration of names and ownership.
• Ability to deliver up-to-date racing related information and reports to meet tight schedules
• Provide excellence in communication, internally and externally, in terms of both quality and frequency
• Ability to proof-read publications such as racing registrations, race cards, the Irish Form Book, race programmes and other racing publications
• Develop good working relationships with business representatives throughout the organisation and with our external clients
• Process and enter racing data accurately and efficiently on our racing admin systems
• Assisting with projects and deliverables as may be required by management from time to time
• As the job and role mature, undertake additional responsibilities that will enhance the overall objectives of the role and support departmental efficiency.

Skills and Experience

• Deep understanding of the horse racing industry is required.
• Depth of historical racing knowledge a distinct advantage
• Proven racing admin experience and knowledge to include flat and national hunt race programmes, race types, race conditions and the general race entry lifecycle.
• At least 3 years’experience demonstrating – excellent customer service skills and experience with the ability to build strong working relationships with industry stakeholders.
• Strong attention to detail and experience working under pressure in a time sensitive environment; deadline driven, results oriented and solution focused.
• Excellent communication and interpersonal skills; verbal, written and presentation
• High levels of computer literacy and IT capability.
• Be a collaborative team player demonstrating flexibility and a proactive work ethic
• First-class organisational skills.
• Flexibility in working days to include weekend work and hours with a requirement to work evenings, weekends, bank holidays, holiday periods in line with the needs of Racing.

Key Capabilities

Customer Focus

• Knows who the customer is
• Always interacts professionally with the customer and adapts own manner to suit individual customer needs
• Takes pride in delivering a high-quality service

Developing Self

• Actively seeks to develop by seeking feedback to gain insights for required improvement and proactively identifies skills gaps
• Develops self-awareness through being curious, listening and sharing with colleagues
• Uses internal opportunities to learn about wider organisation along with knowledge of own role
• Approaches every activity with a desire for success and a ‘can do’ attitude
• Understands own goals and objectives and how these impact wider department objectives
• Displays an understanding of the importance of deadlines and an ability to meet same, striving to surpass expectations while maintaining high standards for attention to detail and adhering to company procedures
• Brings potential solutions rather than problems to manager/colleagues
• Considers all activities to be worthy of review for effectiveness and efficiency of process
• Adjusts positively to changing tasks or new responsibilities when needed and is comfortable with new technologies

Leadership

• Focuses on individual accountability in roles and takes responsibility for the successful completion of own tasks
• Shows initiative and energy to get things done
• Is creative in approach and can think outside the box in terms of problem solving

Team

• Builds relationships with team members and stakeholders
• Shares knowledge with others and is open to learning from other colleagues
• Illustrates willingness to help others and is approachable

HRI is an equal opportunities employer. Interview candidates will be provided with any necessary reasonable accommodations when called for interview.