Quality Safety & Risk Manager

Affidea Italy; Ireland; On-site; EUR 75,000 - 105,000; Full time

Job summary

A European healthcare diagnostics firm is seeking a Quality, Safety & Risk Manager to oversee quality and risk management across clinics in Ireland. The successful candidate will manage compliance with complaints and audits, lead accreditation projects, and ensure adherence to health and safety standards. A minimum degree in quality or health management and at least five years of relevant experience in a similar role, ideally within the healthcare sector, are required. This position includes collaboration with various teams to ensure compliance and continuous improvement.

Qualifications

• Minimum 5 years' experience in a similar role, preferably within healthcare.
• Demonstrable knowledge of QSRM at all levels, including senior management level.

Responsibilities

• Oversee the quality, safety, and risk management program across clinics.
• Manage compliance with complaints, audits, and health and safety standards.
• Lead accreditation projects and ensure adherence to various standards.
• Develop and lead complaints management processes with systematic issue resolution.
• Establish and oversee audits and data collection in line with HIQA and JCI QPS standards.
• Support HAS/HSE compliance and collaborate with HR and Operations.

Skills

Quality management

Risk management

Compliance

Auditing

Health and Safety standards

Education

Minimum Degree level qualification in quality/health management

Job description

The Affidea Group is one of the most successful European healthcare diagnostics imaging companies, we have over 400 staff within our Irish clinics. The business operates diagnostic imaging and minor injuries centres' around the country, offering a broad range of cutting-edge imaging technology and healthcare services to the public, insurers, employers and other organisations.

The Quality, Safety & Risk Manager (QSRM) at Affidea Ireland is responsible for overseeing the quality, safety, and risk management program across clinics. This role includes managing compliance with complaints, audits & health and safety standards. The QSRM leads accreditation projects, ensures adherence to various standards and legislation, drives continuous improvement in quality systems, and reports performance data to the CEO. Additionally, the QSRM serves as the main contact for regulatory bodies.

Clinical Governance/Compliance with regulation and standards

• To develop strategies, policies, procedures, practices, protocols in respect of the entire range of QSRP undertakings and ensure that related provisions are fully implemented across the organisation.
• Work with the Clinical Services Manager to ensure HIQA and EPA compliance is maintained in all relevant sites
• Lead on the JCI accreditation programme in Affidea

Complaints Management

• Develop and lead the complaints management process, ensure all complaints are identified, responded to and investigated. Put in place systems to ensure key learnings are identified and steps to prevent reoccurrence.

Audit

• Ensure audits and data collection processes are established and implemented
• Ensure a full cycle of Clinical audit is in place as per HIQA guidelines
• Ensure data is validated in compliance with JCI QPS standards
• Ensure relevant departmental staff are appropriately trained for data collection and validation

Health & Safety Standards

• Working with the Human Resources and Operations teams ensure compliance with the relevant Health and Safety standards in the Republic of Ireland and the Health & Safety Executive in Northern Ireland.
• Support the clinic managers in implementing measures to ensure HAS/HSE compliance in their clinics

Key relationships

• The role will work in close collaboration with Medical, IT, Quality, Operations, risk management, audit, legal, quality initiatives and organisations, as well as with the clinical teams across the Affidea countries and the Group Quality Team

Qualifications

• Minimum Degree level qualification, ideally in quality /health management
• Minimum 5 years' experience in a similar role preferably within the healthcare sector

Experience and Competencies

• Demonstrable knowledge of QSRM at all levels, including senior management level.
• Significant experience in engaging with legislative governing bodies.
• Ability to gather relevant information systematically to resolve issues.
• Full driver's license and ability to travel.
• Ability to work in a team environment.

Application Process

By clicking apply to this role your application will not only be considered for this position, but your details will be stored on our database and may be considered for similar future positions that may arise. This means that the personal data contained in your application and provided to Affidea as part of the application process may be retained by us for up to 12 months from the date of your application. After this time, it will be deleted. If you do not wish your details to be stored on our recruitment database, please email Affidea recruitment stating this and we will ensure that such information is not stored other than for the purposes of this application. Please refer to our Recruitment Privacy Notice for more information or to Affidea' s Data Privacy Notice for Recruitment