Quality Reviewer Specialist (Spanish Speaker)

Global People Sphere; Dublin; On-site; EUR 40,000 - 43,000; Full time

Benefits offered by this job

Healthcare insurance

Death in Service benefit

20 days annual leave + 10 public holidays

4% pension contribution

Performance bonus

Job summary

A leading global trust and safety firm in Dublin is seeking a Trust & Safety Quality Specialist. This role involves the quality review of high-priority workflows, ensuring accuracy and policy adherence across sensitive content. Candidates must be fluent in Spanish and have previous content moderation experience. The position offers a salary of €40,000 - €43,000 annually, flexible shifts, and comprehensive benefits including healthcare and a performance bonus.

Qualifications

• Fluency in Spanish, both written and spoken.
• Experience in content moderation is essential.
• Detail-oriented with a quality-first mindset.
• Strong understanding of the supported market's culture.

Responsibilities

• Support quality review of sensitive content workflows.
• Ensure accuracy and consistency in policy adherence.
• Review ID verification and authentication workflows.

Skills

Fluent in Spanish (written and spoken)

Previous Content Moderation experience

Attention to detail

Cultural and regional awareness

Job description

Are you an experienced Quality Reviewer/Content Moderator ready to move into a more specialised quality-focused role? If you´re fluent in Spanish, detail-driven, and passionate about online safety, this is your chance to make a real impact within a global Trust & Safety operation.

We´re hiring aTrust & Safety Quality Specialistto support the quality review of high-priority workflows managed by the clients Global Operations and Global Risk teams.

What´s in it for you?

• Salary: €40,000 -€43,000 per annum

• Contract: Permanent, full-time (40 hours per week)

• Shifts: Fully flexible, Monday–Sunday between 08:00–19:00

• Location: Onsite in Dublin

• Training: 4 weeks of paid, on-site training

• Start Dates: Multiple intakes available

The Role: What You´ll Be Doing

As a Trust & Safety Quality Specialist, you´ll support the quality review of workflows managed by the clients Global Operations and Global Risk Operations (GRO) teams, ensuring accuracy, consistency, and policy adherence across sensitive and high-risk content.

Your responsibilities will include quality review across:

Content Moderation

Content may include (but is not limited to):

• Organizing or credibly threatening violence

• Promoting self-harm

• Theft, fraud, vandalism, poaching, or sale of restricted goods

• Hate speech, bullying, and harassment

• Child exploitation

• Nudity, pornography, and sexual solicitation

• Phishing, spam, and malware

• Misrepresentation, impersonation, and privacy violations

• Additional content areas as mutually agreed

Identity & Access Review

• Reviewing ID verification and authenticity/access workflows

What We´re Looking For

• Fluency in Spanish(written and spoken)

• Previous Content Moderation experience (must be evidenced)

• Excellent attention to detail and a quality-first mindset

• Strong cultural and regional awareness of the supported market

• Ability to work fully onsite in Dublin City Centre

Background Checks (Required)

• Right to Work verification

• Criminal Record Check

• Credit Check

• Any additional role-related checks

What You´ll Get in Return

• Healthcare insurance

• Death in Service benefit

• 20 days annual leave + 10 public holidays

• 4% pension contribution

• Performance bonus (non-contractual and applicable to certain roles)

Ready to Step Up in Trust & Safety?

If you´re looking to progress beyond moderation into a quality-driven, specialist role, this is your opportunity to grow your career while helping keep online communities safe.

Apply now and join a global Trust & Safety team in Dublin.