QTP Lead - Sales Quality & Enablement

Accenture UK & Ireland; Dublin; Hybrid; EUR 90,000 - 120,000; Full time

Job summary

Accenture UK & Ireland seeks a Quality, Training and Policy (QTP) Lead to set the direction, design, and execution of quality and training strategy across multiple AI sales motions. The role ensures high-quality delivery at scale, embedding governance and performance improvement across an 80+ seller account.

The QTP Lead will line-manage a Training Lead and two Sales Quality Analysts, shaping the operating model for training and quality, and partnering with account leadership, S&C Insights, and

Qualifications

• 6+ years' experience in sales training, quality assurance, or performance-led operational roles.
• Proven experience setting direction and owning delivery outcomes in complex, fast-growing sales environments.
• Experience managing trainers and/or QA teams, including operating rhythms, performance management, and coaching.
• Strong analytical capability, with experience working with insights or analytics teams to drive performance improvement.
• Working knowledge of structured problem-solving and continuous improvement methodologies (e.g. RCA, PDCA, DMAIC).
• Strong executive communication skills, with the ability to convey performance narratives clearly and credibly.
• Highly organised, resilient, and comfortable operating in high-tempo, client-facing environments.

Responsibilities

• Define and lead the training and quality strategy across multiple OpenAI sales motions, ensuring alignment to account goals and client expectations.
• Line-manage the Training Lead and QA Analysts, with clear accountability for delivery standards and team development.
• Establish and maintain governance rhythms to oversee training and quality delivery, performance trends, and priority actions.
• Partner with S&C Insights, Sales Ops, and account leadership to translate performance data into targeted enablement actions.
• Ensure documentation, reporting, and insights support transparency, auditability, and continuous improvement.

Skills

Sales training

Quality assurance

Performance improvement

Leadership

Analytical thinking

Executive communication

Change management

Job description

Accenture UK & Ireland seeks a Quality, Training and Policy (QTP) Lead to set the direction, design, and execution of quality and training strategy across multiple AI sales motions. The role ensures high-quality delivery at scale, embedding governance and performance improvement across an 80+ seller account.

The QTP Lead will line-manage a Training Lead and two Sales Quality Analysts, shaping the operating model for training and quality, and partnering with account leadership, S&C Insights, and