Program Manager

MarketStar; Dublin; Hybrid; EUR 70,000 - 80,000; Full time

Benefits offered by this job

Health cover

Structured training & career dev

Education reimbursement

Paid birthday leave

Personal hardship loan

Mental health support

Bike To Work Scheme

Rewards for performance

Job summary

MarketStar is seeking an experienced Program Manager to lead day-to-day delivery, client engagement, and operational excellence for a Google sales program across global markets, with a focus on Gemini and Google solutions.

Based from a local hybrid office in Leopardstown, Dublin 18, the role requires strong client leadership, commercial acumen, and the ability to translate objectives into clear execution plans while directing international teams.

Qualifications

• Third level qualification in Business, Management, Education or equivalent experience.
• 3+ years of leadership experience managing teams and/or people leaders.
• 5+ years of experience in sales, client services, account management, or business operations within a complex, multinational, or enterprise-level environment.
• Proven ability to lead teams to achieve complex commercial, pipeline, productivity, and revenue objectives.
• Exceptional written, verbal, and executive presentation skills, with the ability to influence stakeholders.
• Advanced analytical capabilities with experience utilizing business intelligence and CRM tools.

Responsibilities

• Serve as the trusted advisor and primary day-to-day contact for Google stakeholders; build executive relationships and deliver reviews.
• Oversee resource planning, workforce management, budget alignment, and compliance; drive productivity and customer outcomes.
• Monitor sales performance, pipeline development, and key business metrics; forecast and take corrective actions to meet targets.
• Coach and mentor Product Advisor, Technical Account Manager, and Inside Sales reps; foster accountability and high performance.
• Partner with global MarketStar leadership, Operations, Revenue Ops, HR, Enablement, and Finance to support sales opportunities.
• Mitigate risks, resolve operational challenges, and lead change management across global time zones.

Skills

Leadership

Client leadership

Analytical thinking

Cross-functional collaboration

Executive communication

CRM tools

Education

Bachelor-level degree in Business/Management or equivalent

Tools

Salesforce

Power BI

Job description

If you are a current employee who is interested in applying to this position, please navigate to the internal Careers site to apply.

About MarketStar:

In everything we do, we believe in creating growth, for our clients, our employees, and our community. For the past 35+ years, we have been generating revenue for the most innovative tech companies across the globe through our outsourced B2B demand, sales, customer success, and revenue operations solutions. We are passionate about cultivating career advancements for our people, and support them through mentorship, leadership, and career-development programs. We provide service and support to our communities through the MarketStar Foundation. Our exceptional team is the cornerstone of MarketStar’s accomplishments. We are proud of our award-winning workplace culture and to be named a top employer in our industry. These achievements are a testament to our six core values, embraced by our 3,000+ employees worldwide. From our headquarters in Utah, USA, to our global offices in India, Ireland, Bulgaria, Mexico, the Philippines, and Australia, we all work together to drive innovation and success.

We are excited to have you apply to join our MarketStar team and can’t wait to discuss how we can help you find growth!

About the Program Manager:

MarketStar is seeking an experienced Manager to lead the day-to-day delivery, client engagement, and operational excellence for a Google sales program supporting the Education sector across global markets, with a particular focus on Gemini and Google solutions.

Based from our local office and reporting to the Global Director in the United States, this role serves as the strategic bridge between MarketStar, Google stakeholders, and the wider program team. The successful candidate will combine strong client leadership, commercial acumen, and operational discipline to translate client objectives into clear execution plans. You will make independent, data-driven decisions while managing international teams, driving revenue performance, and ensuring your organization has the direction and resources required to exceed program goals.

Location: Hybrid, Leopardstown, Dublin 18

What will you do?

• Client Leadership & Strategy: Serve as the trusted advisor, primary day-to-day contact, and escalation point for Google stakeholders. Build strong executive-level relationships, manage expectations, and develop and deliver monthly, quarterly, and annual business reviews.

• Operational Execution & Administration: Lead the operational performance of a Google EDU team. Oversee resource planning, workforce management, budget alignment, and compliance while creating and executing strategies that improve productivity, efficiency, and customer outcomes.

• Sales & Performance Management: Monitor sales performance, pipeline development, and key business metrics. Identify trends, utilize forecasting, and drive corrective actions to consistently achieve and exceed revenue targets.

• Team Development: Coach and mentor Product Advisor, Technical Account Manager, and Inside Sales reps through performance management, talent development, and succession planning. Foster a culture of accountability, collaboration, and high performance.

• Cross-Functional Collaboration: Partner closely with global MarketStar leadership, Operations, Revenue Operations, HR, Enablement, and Finance to effectively support sales opportunities and complex customer engagements.

• Agile Problem Solving & Communication: Proactively mitigate risks, independently resolve operational challenges, and lead change management efforts. Maintain strong decision-making practices and establish highly effective operating cadences across global time zones (including local and US differences).

What Will You Need to Succeed?

• Third level qualification in Business, Management, Education or equivalent experience.

• 3+ years of leadership experience managing teams and/or people leaders.

• 5+ years of experience in sales, client services, account management, or business operations within a complex, multinational, or enterprise-level environment.

• Proven ability to lead teams to achieve complex commercial, pipeline, productivity, and revenue objectives.

• Exceptional written, verbal, and executive presentation skills, with the ability to influence stakeholders and communicate effectively across frontline and senior leadership.

• Advanced analytical capabilities with experience utilizing business intelligence and CRM tools (e.g., Salesforce, Power BI).

• Experience working with geographically distributed teams and managing competing priorities in a fast-paced, client-facing environment.

• Experience partnering with technical or solutions-focused resources to support sales and customer engagements.

• Strong organizational and project management skills with a proactive, commercially minded approach.

• Experience within technology, SaaS, cloud, artificial intelligence, education technology, or Google-related sales environments.

• Previous experience supporting multi-country sales programs.

Success in This Role

Success will be demonstrated through strong client satisfaction, effective stakeholder communication, consistent program execution, improved sales performance, and disciplined management of risks. To operate as a trusted senior leader for the program, you must be a:

• High autonomy process builder + executor: Capable of designing clear operational strategies and independently driving them through to completion.

• Good at cross-functional collaboration: Possessing a strongly sales-focused and operational mindset, paired with the technical aptitude required to leverage resources effectively.

• Great communicator: Demonstrating proven success managing complex communications and establishing operating cadences across different global time zones.

• Solid cultural leader: Utilizing emotional Intelligence to support and bridge the combination of local market nuances, MarketStar’s culture, and Google’s expectations.

• Google ecosystem native: While not strictly required, prior Google Experience would be a distinct plus and will accelerate your ability to succeed in this role.

What We Offer:

In our commitment to our “We Care” value, we believe in providing employees with valuable mental and physical well-being benefits including:

• Comprehensive VHI Health cover from day one

• Structured training & career development opportunities

• Education reimbursement

• Paid birthday leave

• Personal Hardship Loan Program

• Mental health and 24/7 employee assistance program

• Bike To Work Scheme / Taxsaver Leap Card Scheme

• Top-performer and tenure awards

Compensation Range: €70,000 - €80,000 EUR

The pay for this position isbasic salary per annum of €70,000 with an additional variable bonus component of €10,000. There are several factors to consider including but not limited to, the role’s responsibilities, experience, location, education/training, internal equity, and key skills. Your recruiter will provide more detailed information during the interview process.

MarketStar is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state, and local laws that prohibit employment discrimination. Reasonable accommodations are available on request for candidates taking part in all aspects of the selection process. If you are an individual with a disability and require reasonable accommodation to complete any part of the job application process, please contact us at [e-mail] for assistance.