Professional Banking Practitioner 2027.

AIB; Dublin; On-site; EUR 27,000 - 34,000; Full time

Benefits offered by this job

Healthcare Scheme

Employee Assistance Programme

Family Leave Options

Two Volunteer Days per Year

Market-leading Pension Scheme

Job summary

AIB is offering the IOB Professional Banking Practitioner Apprenticeship programme in Dublin and nearby locations. You will work four days a week in a retail banking team while attending IOB/UCD classes one day a week, progressing toward a UCD Level 8 degree.

The paid role includes mentoring, practical banking experience, and opportunities to develop customer service and financial knowledge. Successful applicants must be eligible to work in Ireland and be ready to commit to three years of study

Qualifications

• Willingness to learn and develop within banking
• Demonstrated commitment to completing a UCD Level 8 degree
• Ability to work in a fast-paced customer-facing environment

Responsibilities

• Join AIB's Retail team and gain hands-on experience in a customer-facing banking environment.
• Develop practical skills in customer service, operations, problem-solving and relationship building.
• Build confidence in understanding customers' financial needs and supporting day-to-day banking services.
• Participate in learning events, networking opportunities and professional development activities with fellow apprentices.
• Progress knowledge, skills and responsibilities throughout the programme while working towards your UCD degree qualification.
• Successfully complete academic modules, workplace assessments and programme milestones over three years.

Skills

Customer service

Communication

Interpersonal skills

Teamwork

Problem solving

Education

Leaving Certificate entry route

QQI/FET/PLC Business Studies pathway

Equivalent international qualification

Mature applicant route (23+)

English language proficiency requirements

Job description

• Why choose between work and study when you can do both?
• Looking for a role that combines real work experience, professional development, and a recognised degree qualification?
• Ready to develop valuable skills, grow your professional network, and shape your future career in banking?

Salary: €30,525

• Airside, Swords, Co. Dublin
• Leopardstown, Dublin 18
• AIB Branch – Dublin City Centre
• AIB Branch – Dublin North
• AIB Branch – Dublin South

IOB - Professional Banking Practitioner Apprenticeship 2027

• Why choose between work and study when you can do both?
• Looking for a role that combines real work experience, professional development, and a recognised degree qualification?
• Ready to develop valuable skills, grow your professional network, and shape your future career in banking?

Salary: €30,525

Location:

The apprenticeship will be located in one of our Branches, Customer Engagement Centres or Head Office locations in Dublin or Co. Kildare. These locations include;

• Airside, Swords, Co. Dublin
• Naas, Co. Kildare
• Leopardstown, Dublin 18
• AIB Branch – Dublin City Centre
• AIB Branch – Dublin North
• AIB Branch – Dublin South

Why Join the IOB Apprenticeship Programme?

Earn while you learn

Combine paid work with part-time study over three years, gaining banking experience while completing a UCD BSc in Banking and Financial Services (NFQ Level 8).

How The Programme Works

Work at AIB, in one of our Retail teams, four days a week and attend IOB/UCD classes on-site or online one day a week, supported by practical experience, mentoring and learning resources.

Career opportunities

The programme is ideal for anyone interested in building a career in banking or finance, including customer service, operations, financial advice and business support.

The programme is scheduled to commence in October 2027.

Successful applicants will be required to become members of the Institute of Banking (IOB). Membership fees will be paid by AIB for the duration of the apprenticeship.

What You’ll Do

• Join AIB's Retail business and gain hands-on experience in a customer-facing banking environment.
• Develop practical skills in customer service, operations, problem-solving and relationship building.
• Build confidence in understanding customers' financial needs and supporting them with day‑to‑day banking services.
• Participate in learning events, networking opportunities and professional development activities with fellow apprentices.
• Progress your knowledge, skills and responsibilities throughout the programme while working towards your UCD degree qualification.
• Successfully complete academic modules, workplace assessments and programme milestones over the three-year apprenticeship.

What You Will Bring

• A strong interest in developing a career in financial services.
• A commitment to learning and personal development.
• Strong communication and interpersonal skills.
• A positive attitude and willingness to work as part of a team.
• Applicants must be 18 years of age on or before 31 August 2027 and have the legal right to work in the Republic of Ireland.

Entry Requirements

Applicants must meet one of the programme entry pathways:

• Leaving Certificate entry route.
• QQI/FET/PLC Business Studies pathway.
• Equivalent international qualification.
• Mature applicant route for candidates aged 23+ with relevant work experience.
• Applicants may apply while awaiting Leaving Certificate or PLC results.
• Please review the full programme entry criteria on the IOB programme webpage before applying.
• Where relevant, applicants must also meet the English language proficiency requirements and obtain an NUI exemption. Further details are available on the IOB programme webpage.

What's in it for you?

Alongside Valuable Experience And Development Opportunities, You'll Enjoy

• A paid role with one of Ireland's leading retail banks.
• A fully supported pathway to a UCD Level 8 degree.
• Mentoring and coaching from experienced colleagues.
• Valuable workplace experience from day one.
• Opportunities to develop professional, technical and customer service skills.
• IOB membership fees covered by AIB throughout the programme.
• Healthcare Scheme
• Employee Assistance Programme
• Family Leave Options
• Two Volunteer Days per Year
• Market‑leading Pension Scheme

At AIB, our values guide how we work and how we support each other. We're looking for ambitious and motivated individuals who are ready to start their career journey while earning a qualification and gaining valuable workplace experience.

Eligibility And Equal Opportunities

Applicants must be resident in the Republic of Ireland and be fully authorised to work, or hold a valid work permit, for the full duration of the programme. Any offer of employment will be conditional upon satisfactory evidence of the right to work in the Republic of Ireland.

AIB is an equal opportunities employer committed to fostering an inclusive workplace where everyone can thrive. We welcome applications from all suitably qualified candidates and are committed to providing reasonable accommodations throughout the recruitment process.

Closing date:

Friday 29th January 2027