Professional Banking Practitioner 2027

Allied Irish Banks; Dublin; On-site; EUR 18,000 - 24,000; Full time

Benefits offered by this job

Paid apprenticeship

UCD degree support

Mentoring and coaching

Employee assistance programme

Job summary

Allied Irish Banks in Ireland offers an apprenticeship program located in Dublin or Co. Kildare. This paid role combines work with part-time study toward a UCD BSc in Banking and Financial Services over three years.

Work four days a week in a Retail team and attend IOB/UCD classes on-site or online one day per week, with mentoring and learning resources to support your development.

Qualifications

• Strong interest in building a career in financial services.
• Commitment to learning and personal development.
• Excellent communication and interpersonal skills.
• Positive team player with a can-do attitude.
• Eligibility to work in the Republic of Ireland by 31 August 2027.

Responsibilities

• Join AIB Retail team and gain hands-on experience in a customer-facing banking environment.
• Develop practical skills in customer service, operations, problem-solving and relationship building.
• Support customers with day-to-day banking needs and services.
• Participate in learning events, mentoring and professional development activities.
• Progress knowledge and responsibilities while working toward the UCD degree.
• Complete academic modules and workplace assessments over the three-year apprenticeship.

Skills

Customer service

Operations

Communication

Team collaboration

Job description

Location: The apprenticeship will be located in one of our Branches, Customer Engagement Centres or Head Office locations in Dublin or Co. Kildare. These locations include;

• Airside, Swords, Co. Dublin
• Leopardstown, Dublin 18
• AIB Branch – Dublin City Centre
• AIB Branch – Dublin North
• AIB Branch – Dublin South

Why Join the IOB Apprenticeship Programme?

Earn while you learn
Combine paid work with part-time study over three years, gaining banking experience while completing a UCD BSc in Banking and Financial Services (NFQ Level 8).

How the programme works
Work at AIB, in one of our Retail teams, four days a week and attend IOB/UCD classes on-site or online one day a week, supported by practical experience, mentoring and learning resources.

Career opportunities
The programme is ideal for anyone interested in building a career in banking or finance, including customer service, operations, financial advice and business support.

The programme is scheduled to commence in October 2027.

Successful applicants will be required to become members of the Institute of Banking (IOB). Membership fees will be paid by AIB for the duration of the apprenticeship.

What You’ll Do:

• Join AIB's Retail business and gain hands-on experience in a customer-facing banking environment.
• Develop practical skills in customer service, operations, problem-solving and relationship building.
• Build confidence in understanding customers' financial needs and supporting them with day-to-day banking services.
• Participate in learning events, networking opportunities and professional development activities with fellow apprentices.
• Progress your knowledge, skills and responsibilities throughout the programme while working towards your UCD degree qualification.
• Successfully complete academic modules, workplace assessments and programme milestones over the three-year apprenticeship.

What You Will Bring:

• A strong interest in developing a career in financial services.
• A commitment to learning and personal development.
• Strong communication and interpersonal skills.
• A positive attitude and willingness to work as part of a team.
• Applicants must be 18 years of age on or before 31 August 2027 and have the legal right to work in the Republic of Ireland.

Entry Requirements:

Applicants must meet one of the programme entry pathways:

• Leaving Certificate entry route.
• QQI/FET/PLC Business Studies pathway.
• Mature applicant route for candidates aged 23+ with relevant work experience.
• Applicants may apply while awaiting Leaving Certificate or PLC results.
• Where relevant, applicants must also meet the English language proficiency requirements and obtain an NUI exemption. Further details are available on the IOB programme webpage .

What's in it for you?

Alongside valuable experience and development opportunities, you'll enjoy:

• A paid role with one of Ireland's leading retail banks.
• A fully supported pathway to a UCD Level 8 degree.
• Mentoring and coaching from experienced colleagues.
• Valuable workplace experience from day one.
• Opportunities to develop professional, technical and customer service skills.
• IOB membership fees covered by AIB throughout the programme.
• Employee Assistance Programme
• Family Leave Options

At AIB, our values guide how we work and how we support each other. We're looking for ambitious and motivated individuals who are ready to start their career journey while earning a qualification and gaining valuable workplace experience.

Eligibility and Equal Opportunities:

Applicants must be resident in the Republic of Ireland and be fully authorised to work, or hold a valid work permit, for the full duration of the programme. Any offer of employment will be conditional upon satisfactory evidence of the right to work in the Republic of Ireland. AIB is an equal opportunities employer committed to fostering an inclusive workplace where everyone can thrive. We welcome applications from all suitably qualified candidates and are committed to providing reasonable accommodations throughout the recruitment process.