Principal Solution Architect: Customer Advisory & Delivery

RWS Group; Ireland; Hybrid; EUR 90,000 - 120,000; Full time

Job summary

RWS Group is seeking a Principal Solution Architect in Ireland to provide end-to-end solution architecture for Tridion Docs and lead customer delivery. The role involves understanding customer problems and shaping requirements into pragmatic solutions.

The ideal candidate will possess strong knowledge of structured content management and experience in leading complex engagements.

A focus on customer communication and change management is essential, as well as proficiency in DITA.

Qualifications

• Extensive experience in structured content management and architectural decisions.
• Experience leading customer discovery in complex environments.
• Proven ability to design pragmatic solutions.

Responsibilities

• Lead complex solution architecture for Tridion Docs implementations.
• Shape and define business and functional requirements.
• Support customers through change and adoption.

Skills

DITA and structured content concepts

Structured content management

End-to-end solution architecture

Customer discovery

Information architectures for DITA/XML

Change management

API-based extensions

Strong negotiation skills

Excellent communication

Problem-solving mindset

Job description

RWS Group is seeking a Principal Solution Architect in Ireland to provide end-to-end solution architecture for Tridion Docs and lead customer delivery. The role involves understanding customer problems and shaping requirements into pragmatic solutions.

The ideal candidate will possess strong knowledge of structured content management and experience in leading complex engagements.

A focus on customer communication and change management is essential, as well as proficiency in DITA.