Senior Product Manager

RWS Group; Dublin; On-site; EUR 80,000 - 100,000; Full time

Job summary

RWS Group is seeking a Senior Product Manager for the Tridion Sites suite in Dublin. In this influential role, you'll lead product vision and execution, ensuring alignment across engineering, sales, and customer success.

The ideal candidate will have over 8 years of product management experience, with a proven track record in B2B software. You will be integral in shaping product strategy, conducting market analysis, and engaging with customers to inform product direction.

Join us to unlock global understanding with inclusivity and diversity at the forefront of our mission.

Qualifications

• 8+ years of product management experience, with at least 3 years in a Senior PM role.
• Track record of delivering strategic product initiatives end-to-end.
• Experience with enterprise customers and navigating long sales cycles.

Responsibilities

• Define and own the product vision and strategy for Tridion Sites.
• Conduct market analysis and customer research.
• Build relationships with strategic customers for insights.

Skills

Product management experience

B2B software expertise

Stakeholder management

Agile methodologies

Market analysis

Job description

About RWS RWS is a global AI solutions company that empowers the world’s most trusted enterprise AI. Our proprietary Cultural Intelligence Layer is powered by 250,000 data specialists, cultural and language experts and deep domain professionals and is backed by 45+ patents. It ensures every interaction reflects a brand’s tone, context and customer values. Tridion Sites is our enterprise Web Content Management (WCM) platform, purpose‑built for global organisations that need to deliver consistent, personalised digital experiences at scale with robust multilingual and localisation capabilities.

Job Purpose

We are looking for a strategically minded and execution‑focused Senior Product Manager to take full ownership of products within the Tridion Sites suite. This high‑impact role influences engineering, design, sales, customer success and executive leadership, defining what gets built, why it matters and ensuring it gets done.

Responsibilities

Product Strategy & Vision

• Define and own the multi‑year product vision and strategy for Tridion Sites.
• Conduct continuous market analysis, competitive intelligence, and customer research to identify strategic opportunities and threats.
• Translate complex market dynamics into a coherent, compelling product narrative for internal and external audiences.
• Champion a clear point of view on the future of enterprise WCM, headless architecture, and composable digital experience.

Roadmap Ownership & Prioritisation

• Own the product roadmap end‑to‑end—from strategic horizon planning to quarterly delivery commitments.
• Apply rigorous prioritisation and make defensible decisions under competing pressures.
• Balance new capability development, platform modernisation, technical debt, and customer commitments with clear rationale.
• Maintain a living roadmap that communicates intent, not just features—understandable to engineers, executives, and customers alike.

Customer & Market Insight

• Build deep relationships with strategic customers, partners, and prospects to generate authentic insight into unmet needs and evolving expectations.
• Lead discovery activities including customer interviews, advisory boards, co‑creation workshops, and usability research.
• Represent the voice of the customer in every product forum, resisting the pull of internal opinions untethered from evidence.

Execution & Delivery Leadership

• Work hand‑in‑hand with engineering leads to define clear, outcome‑focused requirements, acceptance criteria, and success metrics.
• Remove blockers, resolve ambiguity, and make fast decisions to keep delivery moving—without compromising product quality or strategic direction.
• Operate effectively within an agile environment: own the backlog, be available to the team, and provide timely, decisive input.
• Hold yourself and the team accountable to commitments, escalating early when timelines or scope are at risk.

Stakeholder Alignment & Influence

• Navigate a complex matrix of internal stakeholders including Engineering, Sales, Marketing, Professional Services, Customer Success, and leadership.
• Build trust and credibility through transparency, consistency, and demonstrated follow‑through—not positional authority.
• Communicate roadmap, strategy, and product decisions with clarity and confidence across all levels of the organisation.
• Actively manage conflicting priorities and stakeholder expectations, bringing clarity and alignment rather than deferring decisions upward.

Go‑to‑Market Collaboration

• Work with Product Marketing to define positioning, messaging, launch plans, and sales enablement materials.
• Support Sales and Pre‑Sales with deep product expertise, competitive differentiation, and customer‑facing product narratives.
• Define and track adoption and commercial metrics for new features, iterating based on in‑market evidence.
• Represent Tridion Sites externally at industry events, analyst briefings, and customer engagements.

Platform & Ecosystem Thinking

• Maintain a strong understanding of the Tridion Sites architecture and technical landscape to make informed product decisions.
• Evaluate integration opportunities with the broader RWS product portfolio, third‑party DXP components, and partner ecosystems.
• Contribute to API strategy and extensibility decisions that affect how customers and partners build on the platform.

Requirements

• 8+ years of product management experience, with at least 3 years owning a complex B2B software product as a Senior PM or above.
• Demonstrated track record of delivering strategic product initiatives end‑to‑end, from vision to in‑market impact.
• Deep experience working with enterprise customers and navigating long sales cycles, complex procurement, and high‑stakes customer relationships.
• A background in WCM, DXP, CMS, or adjacent enterprise software—or the ability to demonstrate rapid domain mastery.
• Experience driving alignment across Sales, Engineering, Marketing, and Customer Success without formal authority.
• Comfort with both qualitative research and quantitative analysis—you are equally at home in a customer interview and a data dashboard.
• Experience working in or alongside agile engineering teams; strong backlog management and grooming discipline.

Life at RWS

If you like the idea of working with smart people who are passionate about growing the value of ideas, data and content by making sure organisations are understood, then you’ll love life at RWS. Our purpose is to unlock global understanding and we celebrate difference, inclusivity, and diversity. We encourage each employee to grow as an individual and excel in their career. We live by the values of partner, pioneer, progress and deliver.

Diversity, Equity & Inclusion

RWS embraces DEI and promotes equal opportunity. RWS is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are based on job requirements and qualifications, without regard to race, religion, nationality, ethnicity, sex, age, disability or sexual orientation.