Premium Fashion Content & Customer Care Specialist

Seagreen Ltd; Dublin; Hybrid; EUR 28,000 - 40,000; Full time

Job summary

Seagreen Ltd in Ireland is seeking a Content & Customer Care Assistant to join a hybrid role spanning content creation, social media, customer engagement and e-commerce support.

The candidate will bring the store and its brands to life online, crafting authentic, aspirational content while building relationships with customers. A strong eye for premium fashion and storytelling will turn interactions into sales opportunities.

Qualifications

• Premium fashion interest and understanding of luxury retail desirable.
• Strong written communication and social media literacy.
• Customer-centric mindset with a proactive approach.

Responsibilities

• Plan and create weekly social media content calendar.
• Photograph and describe products for online store listings.
• Engage with customers via DMs, comments, and emails in a timely, professional manner.
• Highlight launches and campaigns to drive online sales and engagement.
• Support online orders and respond to product availability queries.
• Maintain a premium visual identity across channels and brand voice.

Job description

Seagreen Ltd in Ireland is seeking a Content & Customer Care Assistant to join a hybrid role spanning content creation, social media, customer engagement and e-commerce support.

The candidate will bring the store and its brands to life online, crafting authentic, aspirational content while building relationships with customers. A strong eye for premium fashion and storytelling will turn interactions into sales opportunities.