Denim Stylist & Customer Experience Specialist

Salsa Jeans; Dublin; On-site; EUR 23,000 - 32,000; Full time

Job summary

Salsa Jeans in Ireland is seeking a customer-focused retail ambassador to deliver an exceptional in-store experience. You will engage customers, share the brand story, and help each guest find their Perfect Fit with warmth, empathy and professionalism.

This role rewards strong communication, fashion enthusiasm and a proactive, team-oriented mindset. Fluent English is essential, with additional languages a plus; experience in denim or fashion retail is preferred, and you will contribute to sales

Qualifications

• Previous experience in customer service within the fashion retail sector.
• Strong communication skills with a natural ability to build empathy and rapport with customers.
• Proactivity, dynamism and strong initiative.
• Fluency in English; additional languages are an advantage

Responsibilities

• Inspire and convey our service values, hospitality mindset, storytelling and the Perfect Fit, creating a genuine, welcoming and authentic connection with every customer.
• Promote personalized experiences, transforming each interaction into a meaningful exchange where the brand’s story and each customer’s individuality naturally come together.
• The art of warmly welcoming the customer.
• Guiding and accompanying the customers throughout their in-store journey.
• Demonstrating strong technical knowledge of denim products (fabric types, washes, fits, finishes, sustainability, etc.).
• Staying constantly up to date with new collections, trends and innovations in the jeanswear segment.
• Advising on the most suitable fits so the customer feels confident, secure and certain they have found their Perfect Fit — the ideal balance between Fit&Feel.
• Protect and enhance the brand image through correct visual merchandising practices, keeping the store organised and inspiring, like a stage that tells our story through every detail.
• Ensure the correct execution of stockroom and store processes that impact stock management, contributing to a smooth and efficient customer experience.
• Actively contribute to the achievement of individual and store sales targets.
• Apply social influence techniques naturally and effectively to support cross-selling and up-selling.

Skills

Customer service

Fashion retail

Communication

Proactivity

Teamwork

Denim knowledge

English fluency

Job description

Salsa Jeans in Ireland is seeking a customer-focused retail ambassador to deliver an exceptional in-store experience. You will engage customers, share the brand story, and help each guest find their Perfect Fit with warmth, empathy and professionalism.

This role rewards strong communication, fashion enthusiasm and a proactive, team-oriented mindset. Fluent English is essential, with additional languages a plus; experience in denim or fashion retail is preferred, and you will contribute to sales