Plumbing & Heating Operations Lead - Drive Sales & Service

Chadwicks Group; Ulster; On-site; EUR 35,000 - 55,000; Full time

Job summary

Chadwicks Group in Monaghan is seeking a Plumbing & Heating Supervisor to lead the branch Plumbing and Heating department, drive sales of all products, develop new business and service our customer base while ensuring smooth daily operations.

You will manage stock, margins, Health & Safety compliance, build customer relationships and train staff to deliver excellent service. This is a full-time role with a focus on growth and efficiency within a supportive team.

Qualifications

• Substantial experience in the Plumbing and Heating Industry.
• Strong commercial and strategic acumen.
• Ability to reach and exceed sales targets.
• Health and Safety compliance experience.

Responsibilities

• Manage all aspects of the Plumbing and Heating department, buying / stock levels / margins.
• Achieve sales and margin targets.
• Health & Safety Awareness - ensure that Company Health & Safety Regulations are strictly adhered to.
• Plumbing and Heating department development.
• Building customer relationships.
• Maintain a high customer service standard ensuring all customers are dealt with in an efficient and effective manner.
• Ensure employees are appropriately trained to deal with customers.
• Be responsible for all equipment and carry out regular stock checks.
• Take responsibility, as requested, for the development and implementation of the strategic and business plan, involving regular consultation with Senior Management.
• Responsible for the re-order of selected product lines and also ensuring that stock levels of selected product lines within the department are maintained at optimum levels.
• Ability to manage and anticipate change Ensure a tidy working environment at all times in line with health and safety guidelines Actively safeguard against theft of company goods or property by being security conscious at all times.
• Ensure all company policies are implemented accordingly Support the Branch Manager and colleagues in working as a team to ensure the branch operates efficiently and effectively within company policy.
• Actively safeguard against theft of company goods or property by always being security conscious.
• Perform any other duties as may be deemed necessary or as may be required by the company.
• Ability to prioritise workload.
• Effective team working and networking skills.
• Commercial awareness and numeracy skills.
• Excellent interpersonal and customer-facing skills.
• Strong sales skills and negotiation skills.
• The flexibility and willingness to learn.
• Target driven with the ability to think strategically.
• Excellent organisation skills and attention to detail.
• Excellent communication skills, both oral and written.
• Negotiation and analytical skills.
• IT literacy and the ability to handle analytical data.

Skills

Plumbing & Heating

Sales targets

Commercial acumen

Health & Safety

Team leadership

Customer service

Job description

Chadwicks Group in Monaghan is seeking a Plumbing & Heating Supervisor to lead the branch Plumbing and Heating department, drive sales of all products, develop new business and service our customer base while ensuring smooth daily operations.

You will manage stock, margins, Health & Safety compliance, build customer relationships and train staff to deliver excellent service. This is a full-time role with a focus on growth and efficiency within a supportive team.