Why Choose Clúid?
- Dynamic Working Environment: Thrive in a supportive, innovative, and collaborative workspace.
- Flexible Working Arrangements: We support work-life balance with flexible working options with Hybrid working options.
- Comprehensive Training and Development Opportunities: Grow professionally with our continuous learning opportunities.
- Employee Benefits: 25 days annual leave +3 additional days over Christmas and Good Friday (bring you up to 29 days and additional days with length of service), 10% Pension, VHI, Employee Assistance Programme, Bike to work, Tax Saver Travel, Sick Pay, Payment Income Protection, Paid Maternity Leave, Paid Paternity Leave.
- Inclusive Culture: Be part of an organisation that values diversity and inclusion, recognised with a Gold Award from Investors for Diversity.
About Us
Clúid is at the forefront of providing affordable, quality housing in Ireland, with a vision to create communities where everyone has a great place to live. We're looking for talented individuals passionate about making a tangible impact in people's lives and eager to contribute to social change.
Role Overview
- Position: Plumbing and Heating Engineer x 2
- Regions: West Region – Athlone, Longford, Tullamore and Mullingar; East Region – Dublin, Meath, Louth and surrounding areas
- Reporting to: Field Team Leader
- Location: Dublin & Surrounding Counties
- Contract type: Permanent
- Salary: €58,686 based on current SEO Scale,5th year out of time. subject to any applicable pay adjustments.
- Long Service increments
- Lunch Allowance
Key Responsibilities
- Responsible for ensuring all repairs are assessed and completed in accordance with our Purpose “right repair, right time, first time” by delivering an efficient in-house repairs service ranging from responsive repairs, voids, subcontracting and out of hours repairs.
- Ensure that the work is undertaken in a timely manner, whilst maintaining a high standard of workmanship.
- Manage customer enquiries, respond in a professional manner coordinating with our Resource Planning Team.
- Ensure that debriefs are provided to the Resource Planner for all jobs.
- Be available to receive and respond to all job allocations.
- Report and confirm job details and estimated time on location to the Resource Planner to enable appropriate job scheduling.
- Use initiative to ensure that all repairs are carried out efficiently and the right level of customer satisfaction is achieved.
- Ability to work flexible hours is essential to meet the business needs and demands.
- Responsible for all transport, equipment or mobile phone devices which may be issued by Clúid Housing and ensure that they are kept in excellent condition and secure at all times.
- Responsible for the understanding and application of the Clúid way of working as instructed by the Field Supervisor who will measure both individual and team objectives.
Training
- From time to time if requested, to act as a mentor to trainees within the organisation and encourage a learning environment.
- To undertake any other duties as required by Clúid Housing from time to time, if these duties are of a different level of skill than those required in the post, then full training and appropriate supervision will be provided.
Health & Safety
- To take personal responsibility for your own health, safety and welfare and that of colleagues in the workplace and ensure a clean, secure and safe working environment.
General
- Adopt an approach of continuous learning and personal development
- Maintain your own professional development in terms of product and service innovations as well as keeping abreast of changing regulatory requirements.
- Any other duties which are consistent with your role.
- To positively promote the Clúid in all activities
Corporate Responsibilities
- Ensure all activity is aligned to Clúid’s values and contributes to the mission of supporting the development of thriving communities
- Adhere to all Clúid policies and procedures at all times
- To exercise discretion at all times
- Demonstrate high standards regarding both Clúid’s and your own wellbeing, health and safety requirements
Person Specification
- Full Trade apprenticeship - 5th year out of time
- Full Current driving licence
- Experience working with heating systems
- Experience in ordering and collecting materials and/or plant hire
- Excellent personal presentation
- Ability to work diligently, as part of a team.
- Ability to work with plans / detailed drawings & specifications.
- Ability to demonstrate technical skills in both core trade and associated trades.
Experience/Qualifications
- Essential:
- Health & Safety First
- Time Management & Organisation
- Computer/Tablet Skills
- Troubleshooting
- Asset Knowledge & Repairs Knowledge
- Communication & Influencing
- Customer Centric
- Desirable:
- Safe Pass
- Systems Thinking
- Numeracy skills