Pharmacy Scheduling Coordinator

McCabes Pharmacy; Dublin; On-site; EUR 40,000 - 55,000; Full time

Benefits offered by this job

Family leave policies

In-store discounts

Pension contributions

Wellbeing programmes

Inclusive team culture

Job summary

PHX Ireland, part of the PHOENIX group, is hiring a Scheduling Coordinator to optimise rosters across McCabes Pharmacy network. You’ll manage pharmacist and locum schedules, ensuring coverage and cost-effective workforce planning, while collaborating with Talent Acquisition to improve retention programs.

You’ll work full- or part-time hours in a dynamic, inclusive environment, with strong focus on stakeholder engagement and KPI-driven scheduling.

Qualifications

• Experience in rostering, scheduling or resource planning.
• Ability to analyse data and implement changes.
• Strong organisational and time-management abilities.
• Excellent communication and collaboration with stakeholders.
• Proficient in MS Office (Excel, Word, PowerPoint).

Responsibilities

• Develop and maintain accurate rosters for all staff and locum pharmacists.
• Ensure nationwide coverage and appropriate skill levels.
• Process holiday requests and absences promptly.
• Ensure rosters comply with policies and regulations.
• Engage with stakeholders to improve delivery and customer experience.
• Support pharmacist operating budget by controlling hourly rates and hours.
• Identify cost-saving opportunities while tracking KPIs against budget.
• Build relationships with locum agencies and internal pharmacists.

Skills

Rostering

Scheduling

Resource planning

Data analysis

MS Office

Communication

Organisational

Tools

MS Office

Job description

Scheduling Coordinator

Our people make the difference. Here at PHX Ireland, we strive to be a place for everyone - where each and every one of us can be our true, authentic selves, every single day. For us, individuality sparks new ideas, shapes new approaches and brings us powerful new perspectives. It’s the heartbeat of our innovation, creativity, and success. Which is why, at PHX Ireland, we don’t just embrace our differences – we celebrate them. Across United Drug, McCabes Pharmacy, and TCP Homecare, in every location and every role, the way we work makes us who we are – and that’s something we are really proud of. Which is why we’ve summed up our ethos in our six PHX Ireland values; Customer focused, Quality driven, collaborative, ambitious, innovative, and inclusive.

Reporting to the Workforce Operations Manager, the Scheduling Coordinator is responsible for the efficient management and optimisation of pharmacist, technician, and manager rosters across the McCabes Pharmacy network. The role ensures adequate staffing coverage by coordinating employed and locum pharmacist schedules, identifying and filling vacancies with employed resources where possible, and supporting cost-effective workforce planning. The Scheduling Coordinator also collaborates with Talent Acquisition to evaluate and enhance the effectiveness of pharmacist attraction and retention programmes.

Full time or part time hours

It can be full time or part time hours.

Why You’ll Love Working With Us

• Family comes first: Life Stage Policies including maternity and paternity pay
• Perks you’ll actually use: Generous in store discounts
• Pension Support: We contribute to your future
• We’ve got your back: employee assistance programme and wellbeing initiatives
• Belonging at Work: Inclusive, welcoming team culture where you’re valued for you.

What you’ll be doing

• Rostering Management: Develop and maintain accurate and efficient rosters for all on-boarded colleagues and Locum Pharmacists.
• Ensure appropriate coverage is achieved throughout McCabes pharmacies nationwide and skill levels are always met.
• Ensure that holiday requests and absences are processed promptly.
• Ensure compliance with company policies, employment regulations, and industry standards when creating and implementing rosters.
• Engage with stakeholders across the business and scope requirements, continually reviewing and improving delivery against those requirements, contributing to the internal and external customer experience.
• Assist with the Pharmacist operating budget by controlling hourly rates, expenses, and hours.
• Ensure opportunities to reduce costs are realised while protecting KPIs and reporting on the performance to budget weekly and monthly.
• Identify priority vacancies that will reduce costs and improve pharmacy service and customer experience.
• Engage with the Talent Acquisition team to inform them of any relevant changes if applicable.
• Build and maintain relationships with locum agencies and internal Pharmacists.

What you’ll need to succeed

• Previous experience in rostering, scheduling, or resource planning.
• Ability to analyse data, spot opportunities, and implement changes.
• Excellent organisational and time management abilities, handling multiple priorities and meeting deadlines.
• Strong communication and interpersonal skills, with the ability to collaborate effectively with various internal stakeholders.
• Proficient in MS Office (Excel, PowerPoint, and Word). Desirable Criteria
• Background in community pharmacy (manager or technician) is preferable.
• Knowledge of PSI regulations, policies, and procedures would be a benefit.

About PHX Ireland & PHOENIX Group

We are comprised of United Drug, Ireland’s leading pharmaceutical wholesaler and distributor; McCabes Pharmacy, Ireland’s leading community pharmacy chain; and TCP Homecare, innovators in clinical home nursing services and direct to patient delivery solutions. PHX Ireland Group employs over 1,800 people, operates 5 distribution centres and pharmacies nationwide, delivering over 85 million packs to Irish pharmacies and hospitals and serving 500,000 patients each year. PHX Ireland is part of the PHOENIX group, Europe’s leading healthcare provider. Headquartered in Mannheim, Germany, the PHOENIX group brings together more than 48,000 employees from 29 countries, includes 223 pharmaceutical distribution sites, and more than 3200 owned pharmacies and 17000 partner pharmacies.

We strive to foster an open and inclusive environment, embracing applications from individuals of all backgrounds. Our commitment lies in ensuring an accessible interview process for all candidates. If you require additional support or accommodations to attend an interview, we kindly encourage you to reach out to [e-mail]