Pharmacy Care & Customer Advisor (Part-Time)

Durbin PLC; Ireland; On-site; EUR 17,000 - 22,000; Part time

Job summary

Allcare Pharmacy Clondalkin is looking for a Pharmacy Healthcare Advisor for a part-time, permanent role. You will deliver excellent customer service and provide advice on all product ranges, while supporting stock control and merchandising under the direction of the Managing Pharmacist.

A proactive team player with strong communication will fit well. You will join a network focused on delivering expert medical care, advice and value to patients, with an emphasis on professional service and

Qualifications

• 1 year experience in Pharmacy/Retail/Hospitality is preferable.
• Cashier experience an advantage.
• Excellent communication skills, both written and verbal.
• Ability to use discretion when addressing customer queries and to treat customer/patient information confidentially.
• Good attention to detail is essential.
• Organised with a proven ability to multi-task successfully under pressure.
• Ability to work on own initiative and as part of a team.
• Basic IT skills are an advantage.

Responsibilities

• Provide product information and advice to customers across all product ranges in the Pharmacy, consulting with the Managing Pharmacist as appropriate.
• Maintain good stock control including rotation of stock, maintaining appropriate stock levels, using correct suppliers, and ensuring that the delivery details are correct as set down by the Managing Pharmacist.
• Deliver professional and efficient customer service at all times, enhancing the relationship with Pharmacy Customers.
• Work effectively as part of the Pharmacy team, being flexible and adaptable, assisting in all areas of the Pharmacy operation as required by the Managing Pharmacist.
• Maintain cooperative and professional working relationships with colleagues at all times.
• Fulfil requests for OTC medicines using appropriate questioning and refer to Pharmacist where needed.
• Adhere to security procedures with regards to cash and receipts.
• Ensure the Pharmacy is kept clean and tidy and report Health and Safety issues.
• Participate in training and development programmes and be proactive in developing the role function.
• Any other duties as required.

Skills

Communication

Confidentiality

Attention to detail

Multi-tasking

Teamwork

Job description

Allcare Pharmacy Clondalkin is looking for a Pharmacy Healthcare Advisor for a part-time, permanent role. You will deliver excellent customer service and provide advice on all product ranges, while supporting stock control and merchandising under the direction of the Managing Pharmacist.

A proactive team player with strong communication will fit well. You will join a network focused on delivering expert medical care, advice and value to patients, with an emphasis on professional service and