Pharmaceutical Operations Co-Ordinator - Dunboyne

ManpowerGroup Ireland; Leinster; On-site; EUR 28,000 - 40,000; Full time

Job summary

Agilent Technologies is seeking a Scheduling Coordinator for its on-site team in Dunboyne, Co. Meath, Ireland. This independent contractor role is paid at €25 per hour and runs for an initial 12-month term via LTD/umbrella arrangements.

You will coordinate engineer visits, manage vendor relations, and act as the customer point of contact for scheduling and operations, ensuring timely service delivery and high levels of customer satisfaction.

Qualifications

• Requires third-level qualification; science background a plus.
• Demonstrated strong administrative experience.
• Excellent planning, problem-solving, and multitasking skills.
• Strong communication and customer service abilities.
• Experience with scheduling tools SAP or Smart Sheet preferred.

Responsibilities

• Coordinate maintenance visits for laboratory equipment.
• Serve as primary contact for onsite services and vendors.
• Act as customer POC for scheduling queries.
• Handle high volume emails and attend operational calls.
• Track assets and inventories; ensure data accuracy.

Skills

Third-level qualification

Administrative experience

Planning

Problem-solving

multitasking

Communication

Scheduling tools

Education

Bachelor’s degree or equivalent

Tools

SAP

Smart Sheet

Job description

Scheduling Coordinator

Are you a master of multitasking with a passion for precision and customer service? Join Agilent Technologies, a global leader in life sciences and diagnostics, and play a key role in supporting groundbreaking discoveries that improve lives.

Location: On-site Dunboyne

Function: On-site at Dunboyne, Co. Meath.

Reporting to: Enterprise Scheduling Supervisor

Pay Rate: €25 Per Hour

Type of contract: LTD (can work via Umbrella company)

Initial contract length: 12 months

Why This Role Matters

You will be the heartbeat of service delivery-ensuring engineers are scheduled efficiently, services run smoothly, and customers receive the highest level of support. You'll work in a dynamic pharmaceutical environment, collaborating with internal teams and third-party vendors to keep operations running seamlessly.

What You'll Do

• Service coordination; organizing maintenance visits for laboratory equipment.
• Vendor hosting - support as the dedicated point of contact for onsite services, managing permits and supporting service engineers during service visits.
• Customer POC - first point of contact for the customer for any scheduling or operational queries.
• Attend operational calls, customer meetings and managing a high volume of emails.
• Manage customer assets, ensuring inventories are accurate
• Monitoring performance metrics ensuring maintenance and repair requests are completed within the timeframe agreed with customer, with minimum disruption to onsite activities.
• Ability to work as a team player and demonstrate a passion for the role and customer satisfaction.
• Schedule inductions and collate relevant documentation (RAMS/Certifications…)
• Management shipment and tracking of off-site instruments.
• Collation of vendor service reports and upload onto customer CMMS software. Closure of associated work orders
• Following customer gowning and PPE requirements while operating in clean room areas and laboratories.

What You Bring

• Third-level qualification (science background a plus!)
• Strong administrative experience.
• Strong planning, problem-solving, and multitasking skills
• Excellent communication and customer service abilities
• Experience with scheduling tools (SAP, Smart Sheet preferred)
• A proactive, team-oriented mindset with a passion for service excellence

Why Agilent?

At Agilent, you'll be part of a company that empowers scientists and innovators to improve the world. We offer a collaborative environment, meaningful work, and the chance to make a real impact.

You would be working as an independent contractor so please apply only if you are currently in Ireland and have either EU Passport or Stamp 4.