Pharma IT Support Specialist (LIMS & Lab Systems)

R&D Partners; Ireland; On-site; EUR 50,000 - 60,000; Full time

Job summary

R&D Partners in Ireland is seeking an IT Support Specialist to join a leading pharmaceutical company. You will provide day-to-day support, configuration, maintenance, and integration of laboratory IT systems in a regulated GxP environment.

This on-site role requires collaboration with QC Labs, Quality, vendors, and IT teams to keep systems compliant and reliable. You must have the right to work in Ireland and a background in lab IT and GMP compliance.

Qualifications

• Bachelor's degree in IT, CS, engineering, or related field.
• Experience or willingness to learn lab app support in regulated env.
• Hands-on exposure to LIMS, Empower, Caliber, FTIR, UV software, RF Smart.
• Basic to intermediate SQL database understanding.
• Working knowledge of GMP/GxP, Data Integrity, ALCOA.

Responsibilities

• Provide application support for laboratory systems (LIMS, Empower, Caliber, FTIR, UV, RF Smart).
• Act as first- and second-line support for incidents and service requests.
• Support system integrations between instruments, databases, and enterprise systems.
• Maintain system configurations, user roles, access controls, and security.
• Support SQL database activities and coordination with DBAs.
• Assist in IQ-OQ-PQ validation and change control.
• Create and review SOPs, work instructions, specs, and playbooks.
• Support audits with system evidence, logs, and validation docs.
• Ensure GMP, Data Integrity, Cybersecurity, IT Quality policies.
• Collaborate with lab users for training and optimization.
• Engage vendors for issue resolution and lifecycle management.
• Participate in lab digitalization and IT-Labs roadmap.
• Perform other duties as assigned by IT Management.

Skills

Bachelor's degree in IT/CS

Lab IT support

SQL basics

GxP awareness

Communication skills

Education

Bachelor's degree in IT or science

Tools

LIMS

Empower

Caliber

FTIR

UV software

RF Smart

Job description

R&D Partners in Ireland is seeking an IT Support Specialist to join a leading pharmaceutical company. You will provide day-to-day support, configuration, maintenance, and integration of laboratory IT systems in a regulated GxP environment.

This on-site role requires collaboration with QC Labs, Quality, vendors, and IT teams to keep systems compliant and reliable. You must have the right to work in Ireland and a background in lab IT and GMP compliance.