Personal Lines Insurance Advisor

September Consulting Ltd; Donegal; On-site; EUR 32,000 - 46,000; Full time

Benefits offered by this job

Competitive salary

Support for professional development

24 days annual leave

Pension contribution

Annual bonus

Salary increase upon CIP completion

Opportunities for advancement

Job summary

A leading Irish insurance broker is seeking a qualified individual for a Personal Lines role in Donegal. The ideal candidate will manage renewals and client service, possessing strong communication skills and a background in insurance. The role offers a competitive salary aligned with qualifications, support for further exams, 24 days annual leave, and opportunities for growth within the organization. Candidates based in Letterkenny or Sligo are encouraged to apply.

Qualifications

• APA or CIP qualified, or part-qualified with some exams completed.
• Experience in insurance or brokerage is essential.
• Comfortable in a fast-paced insurance environment.
• Strong communication, negotiation and customer-care skills.
• Excellent attention to detail and organisational ability.
• Comfortable working across multiple systems (knowledge of Relay is an advantage).
• A proactive, positive attitude and willingness to adapt in a growing, digital-focused environment.

Responsibilities

• Manage renewals, client queries, and retention across Personal Lines.
• Cross-sell and up-sell where appropriate.
• Ensure compliance and system updates are accurate.
• Liaise with clients and insurers to deliver high-quality service.
• Support customers with a first-time-right mindset.
• Support customers with a “first-time-right” mindset.

Skills

Communication skills

Negotiation skills

Customer care

Attention to detail

Organizational ability

Adaptability

Education

APA qualification

CIP qualification

Tools

Relay knowledge

Job description

Overview

I’m supporting a leading Irish insurance broker as they continue to grow their Personal Lines teams in both Letterkenny and Sligo. They’re looking to speak with people who are either fully qualified (APA/CIP) or part‑qualified with one or two exams completed and a strong commitment to finishing the pathway.

If you have experience in Personal Lines and enjoy a mix of renewals, client service, and sales activity, this could be a great next step.

What you’ll be doing

• Managing renewals, MTAs, client queries and retention across Personal Lines
• Cross‑selling and up‑selling where appropriate
• Ensuring all documentation, compliance steps and system updates are completed accurately
• Liaising with clients, insurers, and internal teams to deliver a high‑quality service
• Working collaboratively with colleagues across multiple departments
• Supporting customers with a “first‑time‑right” mindset

What they’re looking for

• APA required (or nearly there) or CIP qualified
• Experience in insurance, brokerage or insurer is essential
• Experience in a fast‑paced insurance environment
• Strong communication, negotiation and customer‑care skills
• Excellent attention to detail and organisational ability
• Comfortable working across multiple systems (knowledge of Relay is an advantage)
• A proactive, positive attitude and willingness to adapt in a growing, digital‑focused environment

What’s on offer

• Competitive salary aligned to your qualification level and experience
• Support for further exams and professional development
• 24 days annual leave
• Pension contribution
• Annual bonus
• Salary increase once CIP
• Opportunities to grow within a national brokerage

If you’re based in Letterkenny or Sligo and want to explore a new challenge in Personal Lines, I’d love to chat.

Note: If you are curious to know more and if your profile fits perfectly with this position, please reach out to Iraia at [phone] or send us your updated CV to [e-mail]

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