People & Performance Manager (4-Day Week Option)

Marks & Spencer Plc; Roebuck; On-site; EUR 45,000 - 65,000; Full time

Benefits offered by this job

20% colleague discount across M&S

Competitive holiday entitlement

Discretionary bonus schemes

Defined Contribution Pension Scheme

Full maternity pay for 26 weeks

WorkLife options – 4-day week or 9-day

Training programmes

Wellbeing support including Virtual GP

Discounts via Choices portal

Job summary

Marks & Spencer plc is evolving rapidly as part of its transformation journey. We’re reshaping how we serve customers, empower colleagues, and deliver results. If you’re ready to lead with purpose, inspire teams, and make a real impact, this role is your opportunity to be part of something extraordinary.

Lead and mentor your store team, drive performance, and deliver excellent customer experiences. You’ll work with store leadership to execute launches, campaigns, and daily operations while

Responsibilities

• Lead and Inspire: Take full accountability for your direct reports, owning their end-to-end experience.
• Mentor and develop your team to be their best, celebrating success and managing performance effectively.
• Collaborate with the store leadership team to deliver shared objectives.
• Role model the M&S behaviours and demonstrate flexibility as business priorities evolve.
• Act on customer feedback with urgency to go above and beyond.
• Empower teams to take ownership of Service, Selling, and Filling.
• Create a great place to work by listening to and acting on colleague feedback.

Job description

Marks & Spencer plc is evolving rapidly as part of its transformation journey. We’re reshaping how we serve customers, empower colleagues, and deliver results. If you’re ready to lead with purpose, inspire teams, and make a real impact, this role is your opportunity to be part of something extraordinary.

Lead and mentor your store team, drive performance, and deliver excellent customer experiences. You’ll work with store leadership to execute launches, campaigns, and daily operations while