Patient Care & Sales Specialist

airliquidehr; Cork; On-site; EUR 50,000 - 65,000; Full time

Benefits offered by this job

Competitive salary

Pension plan

Annual bonus

25 days leave

Private healthcare

Employee Assistance Program

Travel saver & Bike2Work

Company vehicle

Job summary

Air Liquide Healthcare Ireland is recruiting a Qualified Nurse to support homecare services across County Cork. You will install and set up respiratory devices in patients' homes and hospital locations, provide training, and manage follow-up and compliance with clinicians and carers.

You will build strong relationships with hospitals, community teams and patients, travel regularly within the region, and participate in training sessions and workshops as required to support service growth.

Qualifications

• Exceptional organisational, communication and record-keeping skills.
• Commercial experience desirable but not essential; ability to develop relationships with customers
• Proven attention to detail and follow-through
• Computer literate/practical IT skills
• Full driving licence and openness to regular travel for the role

Responsibilities

• Set up/install homecare devices (CPAP, NIV, ventilation, diagnostics) at patient homes and hospital locations.
• Manage patient home and clinic installations, training and compliance activities
• Conduct post-install follow-ups via calls and visits; relay feedback to prescribing centres
• Support clinical training and educational workshops in key centres within the region
• Attend respiratory conferences/meetings and support regionally as needed
• Adapt duties to support new product introductions and regional needs

Skills

Organisational skills

Communication skills

Record keeping

Attention to detail

IT skills

Driving licence

Willingness to travel

Education

Nursing Qualification

Job description

Air Liquide Healthcare Ireland has over 30 years experience and specialises in treating and monitoring respiratory diseases in the patient's home supporting multiple therapies:

• Home Oxygen

• Nebulisers

• Ventilations

• Sleep

We currently provide such therapies to over 10,000 patients across Ireland (combined private and public healthcare). Our field based operations team consist of Healthcare Technicians and Patient Care & Sales Specialists, who ensure that our patients receive the support that they need whilst using our equipment. From installation, training on how to use equipment, servicing and removal.

How will you CONTRIBUTE and GROW?

The successful candidate will be responsible for maintaining existing customers and to support winning new business in this expanding market by promoting our range of products and services to key stakeholders in hospitals and community integrated teams across County Cork and the surrounding areas.

Key activities of the role include;

• Set up/ installation of homecare devices such as CPAP, NIV, Invasive Ventilation, Diagnostics and Cough Assist primarily at patient's homes and at hospital locations.

• Manage patient home installations, clinic installations/support, training and compliance activities with patients and clinicians

• Manage patient follow up post install: to include telephone calls, post install home visits and compliance follow up. Will need to communicate feedback to prescribing centers.

• To support clinical training & educational workshops in key centers within the region.

• Attendance at Respiratory Conferences/Meetings when required

• Supporting respiratory business in the region and occasionally in other regions.

• Adaption of the role may be required to support new product introduction.

The successful candidate will have daily interaction with patients and their families/carers, as well as a variety of healthcare professionals including Adult & Pediatric Respiratory Consultants, Anesthetists, Respiratory Physiologists & Sleep Teams, Respiratory Nurse Specialists, Advanced Nurse Practitioners, Clinical Nurse Specialists, Physiotherapists, Pediatric Teams, Ward Managers, Integrated Care Teams, Biomedical teams and procurement/supply officers.

Are you a MATCH?

• Qualified Nurse with experience in the hospital and/or homecare environment essential.

• A person with exceptional organisational, communication and record keeping skills, with proven ability to present, train, mentor and influence to a variety of customers

• Commercial experience desirable but not essential, with the ability to develop and maintain strong business relationships with key customers

• Proven attention to detail and follow through

• Computer literate/practical working IT skills

• Full driving licence (manual) and an openness to regular travel for the role

What's on offer?

• Competitive salary & pension plan

• Yearly performance Bonus

• 25 days annual leave

• Private Healthcare

• Employee Assistance Program

• Travel Saver & Bike2Work Scheme

• Expensed company vehicle, fuel card, laptop and mobile telephone.

• Extensive training provided

#LI-KM1

Our Differences make our Performance

At Air Liquide, we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.
We welcome and consider applications from all qualified applicants, regardless of their background. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.