Patient Care Specialist

VitalAire Canada Inc.; Dublin; On-site; EUR 40,000 - 60,000; Full time

Job summary

Air Liquide Healthcare Ireland is seeking an experienced Nurse to install and support homecare devices such as CPAP and NIV in patients' homes and at hospital locations. You will manage patient installations, provide training to clinicians and patients, conduct follow-up visits and telephone contacts, and help with compliance and clinical workshops in the region.

The role requires travel across Kilkenny, Waterford, Carlow and Wexford, and a willingness to adapt to new products while maintaining

Qualifications

• Qualified Nurse with experience in hospital and/or homecare.
• Excellent organisational, communication and record-keeping abilities.
• Commercial experience desirable but not essential, with ability to build relationships with customers.

Responsibilities

• Set up/install homecare devices (CPAP, NIV, Diagnostics) at patient homes and hospital locations.
• Manage patient home installations, clinics, training and compliance activities with patients and clinicians.
• Perform post-install follow-ups via calls and home visits; relay feedback to prescribing centres.
• Support clinical training and educational workshops in key centres within the region.
• Attend respiratory conferences/meetings as required; travel to regions as needed.
• Support respiratory business in the region and occasionally in other regions; adapt to new product introductions.

Skills

Organisational skills

Communication skills

Record keeping

IT skills

Driving licence

Education

Nurse qualification / Registered Nurse

Tools

IT systems

Job description

Air Liquide Healthcare Ireland has over 30 years experience and specialises in treating and monitoring respiratory diseases in the patient's home supporting multiple therapies: Home Oxygen Nebulisers Ventilations Sleep. We currently provide such therapies to over 10,000 patients across Ireland (combined private and public healthcare). Our field based operations team consist of Healthcare Technicians and Patient Care & Sales Specialists, who ensure that our patients receive the support that they need whilst using our equipment. From installation, training on how to use equipment, servicing and removal.

How will you CONTRIBUTE and GROW? The successful candidate will be responsible for maintaining existing customers and to support winning new business in this expanding market by promoting our range of products and services to key stakeholders in hospitals and community integrated teams across Kilkenny, Waterford, Carlow and Wexford. This is a fixed term role on a 12 month contract.

Key activities of the role include:

• Set up/ installation of homecare devices such as CPAP, NIV, Invasive Ventilation, Diagnostics and Cough Assist primarily at patient’s homes and at hospital locations.
• Manage patient home installations, clinic installations/support, training and compliance activities with patients and clinicians
• Manage patient follow up post install: to include telephone calls, post install home visits and compliance follow up. Will need to communicate feedback to prescribing centers.
• To support clinical training & educational workshops in key centers within the region.
• Attendance at Respiratory Conferences/Meetings when required
• Supporting respiratory business in the region and occasionally in other regions.
• Adaption of the role may be required to support new product introduction.

Are you a MATCH?

• Qualified Nurse with experience in the hospital and/or homecare environment.
• A person with exceptional organisational, communication and record keeping skills, with proven ability to present, train, mentor and influence to a variety of customers
• Commercial experience desirable but not essential, with the ability to develop and maintain strong business relationships with key customers
• Proven attention to detail and follow through
• Computer literate/practical working IT skills
• Full driving licence (manual) and an openness to regular travel for the role #LI-KM1

Our Differences make our Performance At Air Liquide, we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world. We welcome and consider applications from all qualified applicants, regardless of their background. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.

A world leader in gases, technologies and services for Industry and Health. Through the passion and diversity of its people, Air Liquide leverages energy and environment transition, changes in healthcare and digitization, and delivers greater value to all its stakeholders.

Join us for a stimulating experience: you’ll find a world of learning and development opportunities where inventiveness is at the heart of what we do, in an open, collaborative and respectful environment. Discover what your professional journey at Air Liquide could be here!