Part-Time Medical Practice Administrator

nan; Banada; On-site; EUR 18,000 - 24,000; Part time

Job summary

Banada Health is seeking a part-time Practice Secretary/Administrator to join our busy general practice, providing essential reception and admin support to GPs and the nursing team. As the first point of contact for patients, you will handle phone queries, book appointments, process prescriptions, manage referrals, and maintain accurate, GDPR-compliant records.

We offer flexible hours, a friendly team, training on our practice systems, modern facilities, and a rewarding role at the heart of

Qualifications

• Experience in medical, healthcare, or general office admin preferred.
• Familiarity with GP practice software is advantageous.
• Strong communication and organisational skills, with attention to detail.

Responsibilities

• Answer phones and handle patient queries courteously.
• Manage patient appointments and amendments.
• Greet patients and manage reception.
• Process repeat prescription requests.
• Manage referrals, correspondence, and scanning/filing.
• Maintain confidential patient records (GDPR compliant).
• Liaise with hospitals, pharmacies, labs, and other providers.
• Handle billing, payments, and basic invoicing.
• Process incoming/outgoing post and email.
• General office administration including supplies and filing.
• Support GPs and nursing staff with admin tasks.

Skills

Phone etiquette

Organisational skills

Attention to detail

Multitasking

Confidentiality & GDPR

Microsoft Office

Patient-focused approach

Communication skills

Tools

Socrates

Healthone

Job description

Banada Health is seeking a part-time Practice Secretary/Administrator to join our busy general practice, providing essential reception and admin support to GPs and the nursing team. As the first point of contact for patients, you will handle phone queries, book appointments, process prescriptions, manage referrals, and maintain accurate, GDPR-compliant records.

We offer flexible hours, a friendly team, training on our practice systems, modern facilities, and a rewarding role at the heart of