Customer Care Assistant — Optical Retail (Part-Time)

Specsavers; Ballincollig; On-site; EUR 24,797,000 - 33,062,000; Part time

Benefits offered by this job

€14.50ph

Part Time - Mon-Wednesday

Specsavers Perks – discounted benefits

Bonus after probation

Free parking

Job summary

Specsavers in Ballincollig, Ireland, is hiring a friendly Call Centre Assistant to welcome customers and handle phone inquiries. No extensive experience required, with strong training and development opportunities provided by the store.

The role is part-time (Mon-Wed) with perks including Specsavers Perks, probationary bonus, and free parking. A supportive team of Opticians and Technicians will guide your journey in a busy retail environment.

Qualifications

• Proven ability to handle customer inquiries by phone.
• Strong customer service focus and communication skills.
• Ability to stay calm and organized in a busy setting.

Responsibilities

• Answer customer calls with professionalism.
• Deliver high-quality service to customers in-store.
• Maintain accurate records and manage requests efficiently.

Skills

Phone calls

Customer service

Fast-paced environment

Organisational skills

Good phone manner

Job description

Specsavers in Ballincollig, Ireland, is hiring a friendly Call Centre Assistant to welcome customers and handle phone inquiries. No extensive experience required, with strong training and development opportunities provided by the store.

The role is part-time (Mon-Wed) with perks including Specsavers Perks, probationary bonus, and free parking. A supportive team of Opticians and Technicians will guide your journey in a busy retail environment.