Part-Time Branch Operations & Admin Coordinator

Sherry FitzGerald Limited; Sutton; On-site; EUR 32,000 - 42,000; Full time

Job summary

Sherry FitzGerald Limited in Sutton invites applications for a Branch Operations Officer. The role focuses on delivering excellent customer service, supporting the branch manager with daily operations and managing inquiries via phone and email.

You will ensure accurate record-keeping in Agency Cloud and coordinate materials for listings, viewings, and marketing collateral. The position is a five-days-on, five-days-off job share (Wed–Tue), 9:00–17:30 with a one-hour lunch.

Qualifications

• 2–3 years administration experience or equivalent
• Proficient MS Office skills, especially Word and Excel
• Excellent telephone and customer service skills
• Strong communication and interpersonal abilities
• Ability to multitask, meet deadlines and show initiative

Responsibilities

• Provide excellent customer service, representing the Sherry Fitz Way in all dealings
• Support branch manager on daily operational activities for smooth branch functioning
• Handle incoming phone and email queries, arrange viewings and market appraisals
• Record details accurately on Agency Cloud and monitor messages and tasks
• Prepare and manage engagement terms, compliance documents and stock/ promotional materials
• Coordinate advertising, brochures and display materials and assist with weekend viewings

Skills

MS Office

Word

Excel

Customer service

Communication

Multitasking

Attention to detail

Tools

Agency Cloud

Sage Pay

Job description

Sherry FitzGerald Limited in Sutton invites applications for a Branch Operations Officer. The role focuses on delivering excellent customer service, supporting the branch manager with daily operations and managing inquiries via phone and email.

You will ensure accurate record-keeping in Agency Cloud and coordinate materials for listings, viewings, and marketing collateral. The position is a five-days-on, five-days-off job share (Wed–Tue), 9:00–17:30 with a one-hour lunch.