Office Administrator

Sherry FitzGerald; Navan; On-site; EUR 26,000 - 32,000; Full time

Job summary

Sherry FitzGerald Limited in Navan is seeking an Office Administrator to join our friendly team. You will provide excellent customer service, support branch operations, and ensure smooth administration of property-related tasks.

Key duties include handling inquiries by phone and email, arranging viewings, preparing engagement terms, assisting with valuations and lettings, PSRA-compliant services, and keeping office supplies and displays up to date.

Qualifications

• 2-3 years of administrative experience.
• Proficiency in MS Office, especially Word and Excel.
• Strong customer service and communication skills.
• Ability to multitask, meet deadlines, and demonstrate attention to detail.
• Motivated, with excellent interpersonal and organisational skills.
• Team player

Responsibilities

• Represent the Sherry FitzGerald brand in all customer interactions.
• Ensure a high level of customer service, confidentiality, professionalism and trust.
• Deal with all incoming phone, email, mySherryFitz queries relating to the branch (viewings, appraisals, times) and record details on the RPS file.
• Prepare Terms of Engagement and ensure compliance documentation is on file before property is made available for sale.
• Assist principal with valuation services and lettings related matters.
• Carry out property services in a PSRA-compliant manner.
• Manage office supplies, inventory and equipment maintenance.
• Update window displays and keep content up to date.

Skills

Customer service

Communication

Multitasking

Attention to detail

Interpersonal skills

Organisational skills

Team player

2-3 years administrative experience

Tools

MS Office

Word

Excel

Job description

We’re on the lookout for a friendly, organised, and reliable Office Administrator to join our team here at Sherry FitzGerald Reilly in Navan.

In this role, you will provide excellent customer service, support daily branch operations, and ensure the smooth administration of property related tasks.

Key Responsibilities:

• Represent the Sherry FitzGerald brand in all customer interactions.
• Ensure a high level of customer service, confidentiality, professionalism and trust when carrying out the role.
• Responsible for dealing with all incoming phone, email, mySherryFitz queries relating to the branch such as arranging viewing appointments, market appraisals, viewing times etc. Ensure timely responses and that all details are recorded accurately on the relevant RPS file.
• Prepare Terms of Engagement and ensure all compliance documentation is on file in advance of property being made available for sale.
• Assist principal with valuation services and lettings related matters.
• Carry out property services in a PSRAcompliant manner
• Proven ability to act on own initiative, and cover other positions or responsibilities when required.
• Manage office supplies, inventory, and equipment maintenance
• Update all window displays & ensure content is kept updated.
  

Requirements:

• 2-3 years of administrative experience.
• Proficiency in MS Office, especially Word and Excel.
• Strong customer service and communication skills.
• Ability to multitask, meet deadlines, and demonstrate attention to detail.
• Motivated, with excellent interpersonal and organisational skills.
• Team player